Jaguar Land Rover Minneapolis - Service Center

So Accommodating I love the service department! I can drive in without an appointment, and get service with a smile! Glad to know a nail in the tire can be fixed so I love the service department! I can drive in without an appointment, and get service with a smile! Glad to know a nail in the tire can be fixed so quickly and for such a reasonable price. Thank you More

1st time. Bought and old disco 2. Took it in for and inspection and diagnostic. Friendly informative and did exactly as asked. Excellent service and a comfor Bought and old disco 2. Took it in for and inspection and diagnostic. Friendly informative and did exactly as asked. Excellent service and a comfortable waiting area. More

HIGH-QUALITY SERVICE Nick is wonderful to work with in the Land Rover Service Department! He is attentive to every detail and truly cares about providing the best service Nick is wonderful to work with in the Land Rover Service Department! He is attentive to every detail and truly cares about providing the best service possible. More

Great experience Nick was really helpful and attentive when I was getting my Range Rover serviced. He was pleasant and I appreciated his candidness! Everything was p Nick was really helpful and attentive when I was getting my Range Rover serviced. He was pleasant and I appreciated his candidness! Everything was perfect! More

Follow-up could be better I took in my 2013 RRS for evaluation of a couple of minor issues before the warranty expires in <1000 miles. They were able to quickly provide the ans I took in my 2013 RRS for evaluation of a couple of minor issues before the warranty expires in <1000 miles. They were able to quickly provide the answers that I sought. For that I'm grateful. I noticed that my headlights are now staying on when I have the car in "auto" headlight mode. This previously meant that the lights would come on as dusk set in (or if I drove through a tunnel). I essential have daytime running lights now. When I first got the vehicle I was told that daytime running lamps is an optional feature. Furthermore it was suggested that I forgo that feature due to the cost of replacement lamps. I agreed. I called in to my service advisor to report this issue and didn't hear back. I called back the following day and he let me know that he'd received my call but was still too busy to return my call- 24hrs later. He told me that he didn't believe that their technician could have changed this setting on my lights, but that he'd check with the tech and would get back with me. We're quickly approaching 8 days later. Still no word. I shouldn't have to pay to have someone return the vehicle to it's previous setting. I'm hoping to have this resolved soon. More

great support for intermittent check engine lights We have been having some issues with our LR4 and took it into Land Rover Minneapolis for diagnostics. Jerome is the service advisor we were assigned We have been having some issues with our LR4 and took it into Land Rover Minneapolis for diagnostics. Jerome is the service advisor we were assigned and he has been great in making sure we were aware of what was going on + what possible issues could be. Great experience all around. More

Jaguar service Exceptional service and communication. Service writer did exceptional job! Continual follow up during service and follow up after. Staff from writer, Exceptional service and communication. Service writer did exceptional job! Continual follow up during service and follow up after. Staff from writer, mechanic and cashier were first rate. More

Always great The service at Jaguar Land Rover Minneapolis is always great. They're efficient and skilled and always on time. I love driving a Range Rover and I lov The service at Jaguar Land Rover Minneapolis is always great. They're efficient and skilled and always on time. I love driving a Range Rover and I love that they take good care of it for me! More

Great This was my first time at this location and everyone was very nice and professional. They were prompt and explained all my needs well. And I had anoth This was my first time at this location and everyone was very nice and professional. They were prompt and explained all my needs well. And I had anothr concern that was also addressed. Great service. More

Outstanding Service Adam Nelson! From the moment I drove our Evoque into the service bay for its first oil change I was made to feel like I was the dealership's only customer. I was p From the moment I drove our Evoque into the service bay for its first oil change I was made to feel like I was the dealership's only customer. I was promptly greeted and directed to Adam Nelson, who thoroughly explained the service process and asked if I had any questions or concerns about our vehicle. He was extremely knowledgeable about the car and its features. I appreciated Adam's professionalism and friendliness. When the service was complete, Adam again assured me that everything checked out well with the car and wished me a good day and safe travels. Although the dealership is about 150 miles from our home, I will return for future service needs. More