Jaguar Land Rover Minneapolis - Service Center

Top notch. A thorough assessment of the service required was given accompanied with an estimate of the cost by Henri. I am also in the process of selecting a new A thorough assessment of the service required was given accompanied with an estimate of the cost by Henri. I am also in the process of selecting a new vehicle. Lloyd White was recommended by Henri. Lloyd was the agent who sold me the Jaguar I currently own 13 years ago. Cory was the agent I spoke with while researching vehicles on line. More

Excellent service The serve team, did a great job, and communicated extremely well. They took care of all my issues and answered all my questions. Great job. The serve team, did a great job, and communicated extremely well. They took care of all my issues and answered all my questions. Great job. More

Poor service after being sold a lemon Bought a brand new Velar in Oct (bought it bc we are having our first child) and the windows fogged up so bad we couldn’t see while driving. Called de Bought a brand new Velar in Oct (bought it bc we are having our first child) and the windows fogged up so bad we couldn’t see while driving. Called dealership to ask about others having this issue and they never followed up. We had to keep calling them to get a temp fix- the temp fix was a zip tie to force open a valve! When it started happening again we found out online that a recall was coming for the fog issue and never heard from dealership as we had to call again to set up fixing our 3 month old vehicle. Battery died and needs replacing already too. The screens change automatically regardless on settings -which none of this should happen on a $90k vehicle. The lack of communication by service is terrible and little customer service- they basically took our money, sold us a lemon of a car and don’t seem to care we have issues after their check has cleared. If we could return our vehicle we would. More

Good service Went to the dealership realize I showed up on the wrong day I've driven down from Canada. Adam squeeze me in got my vehicle Done Right away. The cost Went to the dealership realize I showed up on the wrong day I've driven down from Canada. Adam squeeze me in got my vehicle Done Right away. The cost wasn't too bad they are very nice, friendly, clean dealership. Good places to sit and wait for your vehicle. Looks like they have lot inventory I'd go back in a minute and I recommend it to anyone. More

Excellent service Friendly environment and knowledgeable staff. Beautiful dealership that pays attention to needs and is good at solving problems. Sales staff is nice a Friendly environment and knowledgeable staff. Beautiful dealership that pays attention to needs and is good at solving problems. Sales staff is nice and helpful with questions More

Best Customer Service! Each time I have brought a vehicle in for service it was done promptly and perfectly! Nick Sparrow is on top of his game and the service level in non- Each time I have brought a vehicle in for service it was done promptly and perfectly! Nick Sparrow is on top of his game and the service level in non-comparable! Both my cars were detailed here and they did a great job! More

good service our experience at land rover minneapolis has been a good one, but i'd expect that when you buy a luxury vehicle. we had some issues with our vehicle our experience at land rover minneapolis has been a good one, but i'd expect that when you buy a luxury vehicle. we had some issues with our vehicle just after we bought it and the dealer worked to rectify them immediately and at no cost to us. they stepped up and took care of the problems without any hassle or extended negotiation. frankly, i was surprised to have any issues at all considering the price of the vehicle, but lr minneapolis dealt with them promptly and in a courteous way. More

It's fun to pick up a serviced, washed, vacuumed Land Rover! Everyone from the person who met me as I pulled in, to the service person (Mr. Sparrow),who wrote up the requirements, to the person who had my docu Everyone from the person who met me as I pulled in, to the service person (Mr. Sparrow),who wrote up the requirements, to the person who had my documents and completed the bill, and the person who told me where to find my vehicle were very friendly, professionally dressed and approached me with a smile. My car was washed, vacuumed, and looked like new. Your dealership, whether one is looking for a car, or coming for some service is actually enjoyable to visit. My wife and I now both drive certified former service owned Land Rovers. More

Eight years of great service I brought me 2008 XJ in for the 60,000 mile service. As usual, Henre' did a great job of setting the schedule and providing a loaner vehicle. When it I brought me 2008 XJ in for the 60,000 mile service. As usual, Henre' did a great job of setting the schedule and providing a loaner vehicle. When it was fixed the bill was relatively reasonable. This continues to be a great car which I bought new from this dealer. Part of the reason it is still so good is the service I have had over the years. Great people and service. More

Top notch service from beginning to end! This was the best experience having my car serviced. It's a new model for Jaguar and Ryan and the tech staff new what to do and informed me about my This was the best experience having my car serviced. It's a new model for Jaguar and Ryan and the tech staff new what to do and informed me about my car every step of the way.. More