Jaguar Land Rover Minneapolis | Page 75

Today was my first visit to Jaguar Land Rover and I had a great experience with the service team! They got me in right away and got me back on the road before I could even complete a conversation I was havi great experience with the service team! They got me in right away and got me back on the road before I could even complete a conversation I was having with the very friendly staff! More

Discussed with me all items that they recommended to be repaired or replaced before doing the job. Very clean facility and very pleasant to deal with. repaired or replaced before doing the job. Very clean facility and very pleasant to deal with. More

My Service adviser has taken care of me sine i bought this car. he is the best of the best in customer service and thoroughness. he takes great care of me and my needs. this car. he is the best of the best in customer service and thoroughness. he takes great care of me and my needs. More

This is my 5th Land Rover (and I've had 3 Jaguars), and I have enjoyed all of the vehicles, as well as the sales and service experience... except for pricing. The petty haggling drives me crazy. Each and I have enjoyed all of the vehicles, as well as the sales and service experience... except for pricing. The petty haggling drives me crazy. Each year, the experience of trading in my old vehicle (which is meticulaously maintained by me, and by your dealership), is an unpleasant one. This year, i was told the following: a) Luther doesn't recognize the Blue Book and NADA "Excellent" rating as a possibility, on trade-ins. b) I must pay for all outstanding maintenance item (e.g. new tires, new brakes) before the trade-in price is established (i.e. no consideration for normal wear and tear... the vehicle must be brought up to what Blue Book and NADA define as "Excellent" before it is valued by Luther). c) When it's valued, I'm expected to accept the lowest amount in the mid-range of the average trade-in values decalred by Blue Book and NADA. d) The $2,000 discount that I used to enjoy as a repeat customer is no more. More

Purchased the vehicle at Land Rover and this recent service visit was just like every experience I've had with the dealership. Nothing but perfect! Everyone is helpful and happy. They keep you infor service visit was just like every experience I've had with the dealership. Nothing but perfect! Everyone is helpful and happy. They keep you informed along the way and help you if you need alternative transportation.. They are great! More

I described a shifting issue that happened on 2 occasions previously. The vehicle was brought in for inspection & I was very satisfied with the service given previously. The vehicle was brought in for inspection & I was very satisfied with the service given More

Up to now the experience was great. Seamless service. This was probably the best buying experience I had. I highly recommend this dealership. I really liked the new platinum service. This was probably the best buying experience I had. I highly recommend this dealership. I really liked the new platinum service. More

I continue to be very satisfied with the service I receive at Jaguar Land Rover Minneapolis. For this particular service, the actual cost was almost $200 less than what was originally quoted, so it d receive at Jaguar Land Rover Minneapolis. For this particular service, the actual cost was almost $200 less than what was originally quoted, so it doesn't get much better than that. More

From the Beginning until the end they were professional and took the time to return calls and follow up with me on the repair I needed done on my new Range Rover Sport. I came to them to buy a vehicle but and took the time to return calls and follow up with me on the repair I needed done on my new Range Rover Sport. I came to them to buy a vehicle but they did not have the exact color I wanted(white) so I continued to shop the internet and found one about a hour away. After I purchased it there was a problem with the Cd player so i took it to Land Rover for the repair(which the other dealer was paying for) and they handled it like I had bought the car from them. Floyd worked with the other dealer which he did not have to do they are not part of the luther group and kept me in the loop the whole time problem solved very quickly and he even went the extra mile and found out that I had a factory warranty that could be transfered to me for free WOW! And he did all the paper work to make it happen! I am so gladf that I am now connected with such a great group of people if I need them in the future. They more then earned my business I feel like the lucky one and how often do you feel that way when your the one spending money! More

This was the best experience I have ever had purchasing a vehicle! very friendly, helpful and seamless! I could not believe how quick the entire process was! What a great experience!! -Aaron A. Voss vehicle! very friendly, helpful and seamless! I could not believe how quick the entire process was! What a great experience!! -Aaron A. Voss More