Jaguar Land Rover Minneapolis

75K mile service Nick was very helpful and got me in quickly as well as completed the work quickly. I appreciated a loaner car that met my needs to accommodate 3 kids Nick was very helpful and got me in quickly as well as completed the work quickly. I appreciated a loaner car that met my needs to accommodate 3 kids and car seats. More

New car purchase Troy Osterkamp is my sales rep and he did an amazing job from start to follow up. I truly appreciate his expertise and taking the time to show me eve Troy Osterkamp is my sales rep and he did an amazing job from start to follow up. I truly appreciate his expertise and taking the time to show me everything about the car. More

service Great service from Greg Gagne in purchasing this new vehicle, No problems at all, went smoothly. Very professional atmosphere, very professional s Great service from Greg Gagne in purchasing this new vehicle, No problems at all, went smoothly. Very professional atmosphere, very professional sales people and staff. More

Oil change My service was completed in a timely manner. Customer service was friendly and professional. My experience at this dealership has been very good to My service was completed in a timely manner. Customer service was friendly and professional. My experience at this dealership has been very good to date. More

Great service experience - Jaguar Land Rover delivers services in the best interests of the customer. With my recent service I worked with Nick Sparrow and he went above and beyond to address a concern services in the best interests of the customer. With my recent service I worked with Nick Sparrow and he went above and beyond to address a concern and delivered an exceptional outcome. I've been very happy with my purchase a couple years back and the services provided. The only reason I rated price as "Good" is that costs are at a premium compared to alternatives, but I feel highly confident in the level of quality and service to make this my only choice for the care of my vehicle. More

Henri assisted me in many ways..... Helped me get the car towed to the dealer, kept in touch with me as service progressed, offered a loaner which I didn't need in the end and made sure all went smoothly.. towed to the dealer, kept in touch with me as service progressed, offered a loaner which I didn't need in the end and made sure all went smoothly......always a good experience here for the last 14 years. More

Jerome was friendly, he kept me up-to-date on the status of my vehicle, and he was helpful in explaining what work needed to be done and what could be saved for another visit. of my vehicle, and he was helpful in explaining what work needed to be done and what could be saved for another visit. More

I've owned three LRs and soon a fourth! There's plenty of reasons I can't leave the crew at JLR of Minneapolis. The guys in Sales (Paul, Craig and Troy) make the buying experience accommodating and plenty of reasons I can't leave the crew at JLR of Minneapolis. The guys in Sales (Paul, Craig and Troy) make the buying experience accommodating and pleasurable every time; Adam and Dean in Finance always broker the best possible rate; and I can't leave out the Service Department (John & Floyd who oversee my Service Advisor Nick, though let it be said you can't go wrong with Adam or Jerome either) who make bringing in the rover an absolutely hassle-free experience...I'm either in-and-out or on the rare occasions the service is more major then I'm immediately out the door in a Jaguar or Land Rover loaner without fail! At the risk of sounding overzealous by giving the shout-outs, I do so only to show how personal of a relationship being a Land Rover owner has become thanks to everybody at the dealership. It's also worth-noting that JLR is the only luxury-brand dealership in town that also provides owners with "Driving Experiences" whether it be at lifestyle, off-roading or track events. Nothing like really testing the vehicles' mettle when it's not your own! Talk about really showcasing the vehicles' abilities and the confidence that comes with it as an owner when you've been able to push it more than you ever will be required to. I'll close my review by saying I'll forever be a Land Rover owner for life. Thank you, JLR of Minneapolis, for having me! More

Went in this past week for my 30,000 mile service for my 2011 Range Rover Sport. As I was doing my paperwork for the loaner vehicle, I realized that I didn't have a drivers license on me - I had lost it a 2011 Range Rover Sport. As I was doing my paperwork for the loaner vehicle, I realized that I didn't have a drivers license on me - I had lost it a few days before. Instead of telling me to reschedule, Nick patiently waited for me to track down a picture of my license, which had expired, and he then took the time to call the DMV to verify it was valid. Totally above and beyond what he needed to do. With the day I was having and had I been in his shoes, I absolutely would have told me to come back! But he made it work and the team, once again, did a great job servicing my vehicle. Doing business with a dealership that makes my life easier is really important for me....Jaguar Land Rover Mpls does that for me and it's very likely that I'll stick with them when I purchase my next vehicle. More

Great service…start to finish! Nick in service handled my service request with the professionalism that I expected. Everything was fantastic! I'd highly recommend Land Rover of Minneapolis to anyone that a service request with the professionalism that I expected. Everything was fantastic! I'd highly recommend Land Rover of Minneapolis to anyone that asked. More