Jaguar Land Rover Minneapolis

Poor Customer Service I have dealt with the Service Department twice in the last 6 months for different types of services and I have been treated poorly and the service adv I have dealt with the Service Department twice in the last 6 months for different types of services and I have been treated poorly and the service advisors are arrogant and condescending. They don't listen to the customer and they just impose themself to the customer. I'm contemplating selling my Range Rover so I don't have to deal with them anymore. More

GREAT CUSTOMER SERVICE Loyd was incredible. He walked us through every little aspect of our new vehicle, and gave us a great deal at the same time. All staff was so friendl Loyd was incredible. He walked us through every little aspect of our new vehicle, and gave us a great deal at the same time. All staff was so friendly and helpful. We could not be happier. More

General Servies Work Work and attention to all activities very well handled, Steve Palmer is very good to work with, usually call on this dealer and all support is very go Work and attention to all activities very well handled, Steve Palmer is very good to work with, usually call on this dealer and all support is very good. More

Great customer service Excellent and efficient service. Prompt follow up and communication. Eveything done on a timely basis. Loaner car was available upon arrival and ve Excellent and efficient service. Prompt follow up and communication. Eveything done on a timely basis. Loaner car was available upon arrival and very comfortable. Beautiful facility with very nice waiting areas. Great staff. More

Great service as usual but Excellent service as usual, however, get your poor service writers a good computer system. It's shocking to me they are still writing up things by ha Excellent service as usual, however, get your poor service writers a good computer system. It's shocking to me they are still writing up things by hand. Not only does it slow down the check in process, it isn't in line with the high end products and service provided by Jaguar and Land Rover. More

Fantastic service and flexibility First off there was no judgement of why I brought my Range Rover in for service which I was quite embarrassed about....so much so that I am not going First off there was no judgement of why I brought my Range Rover in for service which I was quite embarrassed about....so much so that I am not going to say what it was. Anyways, they got the work done in a timely fashion and my vehicle was ready to be picked up later that day. Unfortunately we had a family medical emergency and wasn't able to pick it up until a week later. Everyone(from the service professionals, receptionist, and cashier) was very accommodating with this and had everything ready for me when I was finally able to pick it up. They even had it washed for me a second time on that day. More

Excellent personnel and follow-through The staff is extremely friendly and professional and Jerome in particular is very thorough and personable. Though the specific problem was not resolve The staff is extremely friendly and professional and Jerome in particular is very thorough and personable. Though the specific problem was not resolved immediately, the communication and planning was excellent. More

Finding the perfect car Greg and The sales team located the perfect car a 4 year old low mileage Jaguar XK just the right color at just the right price and presented it to us Greg and The sales team located the perfect car a 4 year old low mileage Jaguar XK just the right color at just the right price and presented it to us in beautiful condition. The sales and purchase experience couldn't have been better. More

Excellent Service Land Rover Minneapolis has always provided me with great service and today's visit was exceptional as usual. They fixed everything that I asked for a Land Rover Minneapolis has always provided me with great service and today's visit was exceptional as usual. They fixed everything that I asked for and the bill ended up being 1/3 of what I expected. This service department is the reason I will make my next purchase another Land Rover. More

They all know me so it's like personalized car care. Today was not expensive other repairs have been, but they always communicate well and help out when ever possible. I will recommend this dealership to Today was not expensive other repairs have been, but they always communicate well and help out when ever possible. I will recommend this dealership to everyone who's interested in the same type of relationship with there sales people to service and mechanics. The team is very good to myself and husband.I will always be loyal to people who treat me right!! Warm wishes and Thanks for all the hard work everyone does at Jaguar Land Rover Minneapolis. More