Jaguar Land Rover Minneapolis

Service Department Great customer service, follow up, and attention to detail. Car ready and washed when expected, and thorough explanation of work performed. Easy to Great customer service, follow up, and attention to detail. Car ready and washed when expected, and thorough explanation of work performed. Easy to check in and out! More

Excellent service. The service I received was outstanding. My rental was available upon arrival. The service representative took notes to fully understand my concerns. H The service I received was outstanding. My rental was available upon arrival. The service representative took notes to fully understand my concerns. He called that afternoon to tell me about the progress. The issues were easily resolved and I received a second call to tell me the work was complete.. The car was washed and complete upon my arrival. I received excellent, professional and efficient service. More

Love My Car; Great Customer Service I wanted an LR4 - not just any LR4 - a Loire Blue LR4. That's not a vehicle most Land Rover dealers have in stock. Most people buy White, Black, Gr I wanted an LR4 - not just any LR4 - a Loire Blue LR4. That's not a vehicle most Land Rover dealers have in stock. Most people buy White, Black, Grey, Silver. I figured, if I am going to spend a good deal of money on a car I am going to own for a good number of years, then it ought to be my favorite color. Typically I would have needed to wait until a car could be ordered from the factory. However, Leo Starr was able to track down two cars meeting my requirements, which were about to ship to the U.S.; and was able to arrange to trade a car Jaguar Land Rover Minneapolis had ordered for the car I wanted, which had been ordered by a different dealer. Thanks Leo! More

Best in Class You get what you pay for! Best service, best staff, simply they are unequalled. Concierge service is amazing. Service is prompt, easy and and friendl You get what you pay for! Best service, best staff, simply they are unequalled. Concierge service is amazing. Service is prompt, easy and and friendly. More

Adam Nelson is very service oriented. After our first routine maintenance service, I had a question about the invoice that my husband had brought home. I called Adam. He corrected the bill After our first routine maintenance service, I had a question about the invoice that my husband had brought home. I called Adam. He corrected the billing error, and he also helped me with a question about the windshield washer. Adam was very patient and thorough. More

trust I took a 4 year old XK to the Jag dealer's service to have a warranty repair done. The work was done perfectly! Picking it up, I was told that the oi I took a 4 year old XK to the Jag dealer's service to have a warranty repair done. The work was done perfectly! Picking it up, I was told that the oil was due for a change - something I hadn't planned to do at the dealership due to what I expected to be greater costs than what I would pay at another garage. I learned that afternoon that not only was the oil change less expensive than I thought, but possible to get done in just about 30 minutes before I needed to be somewhere else. What really surprised me -- I had used a loaner car while mine was being repaired. I had checked that car back into the dealership and thought I'd be stuck there while the oil was changed, but they let me jump back in the loaner, get a sandwich without another word! Trust - a 2-way thing! More

Great experience as always Had my car in today to have my winter tires put on. They took my car in at the appointed time and finished it when they said they would. Both Steve Had my car in today to have my winter tires put on. They took my car in at the appointed time and finished it when they said they would. Both Steve and the service tech alerted me to both the tire wear on my summer tires as well as the winter ones they were installing. I could work on my laptop while I waited which made the day very efficient. It was another great experience. More

Great service and Professional staff Adam Nelson as the service advisor listens to your concerns and then sets up the vehicle for service. They follow up with any concerns and you pick u Adam Nelson as the service advisor listens to your concerns and then sets up the vehicle for service. They follow up with any concerns and you pick up a nice clean vehicle indoors when you arrive back at the dealer. A very nice service area with excellent amenities. More

Andre did a great job again. Good job by a pro at service during a time of the year when they are very busy. Also they give me a very nice loaner which I enjoyed driving and impre Good job by a pro at service during a time of the year when they are very busy. Also they give me a very nice loaner which I enjoyed driving and impressing my friends . Nice group. More

Excellent Service Delivered Just had another scheduled service by Steve Palmer. Steve is "right on" when it comes to diagnosing the problem. Delivered as promised "on time" and Just had another scheduled service by Steve Palmer. Steve is "right on" when it comes to diagnosing the problem. Delivered as promised "on time" and at a fair price, too! More