Jaguar Land Rover Minneapolis

Scheduled maintenance and warranty work Steve is my customer service underwriter. He's very positive and a good listener. I had some warranty work which expanded into another issue the dea Steve is my customer service underwriter. He's very positive and a good listener. I had some warranty work which expanded into another issue the dealership proactively handled for me. Steve kept me in the loop and set me up with a very clean XJL. Jerome is fun to talk with and positive as usual. He keeps his word on arrival/ pick up shuttle times. Mark, the technician who worked on my Jaguar was outstanding. All issues were resolved. I highly recommend Jaguar Land Rover Minneapolis dealership and would recommend a Jag to anyone. James More

Service Jerome is wonderful. The service center is top notch. I would recommend this dealership to everyone. Look forward to working with them again in the fu Jerome is wonderful. The service center is top notch. I would recommend this dealership to everyone. Look forward to working with them again in the future. More

Excellent service once again As usual, the service at JLRM has been exceptional. We have been having a few warranty issues but they have all been addressed quickly and with a gre As usual, the service at JLRM has been exceptional. We have been having a few warranty issues but they have all been addressed quickly and with a great deal of thought. We live 90 miles away so the service department (Jerome Bauer and colleagues) always accommodates our schedule and even sends parts to our home when they are able. We have enjoyed the quality and professionalism of the service extended to us for all of our Land Rovers over the past 10 years. More

Fantastic service department they never disappoint Hats of to the entire service department you folks are in a class of your own. Special thanks to Jerome you always knock it out of the park Hats of to the entire service department you folks are in a class of your own. Special thanks to Jerome you always knock it out of the park More

Service Department Great customer service, follow up, and attention to detail. Car ready and washed when expected, and thorough explanation of work performed. Easy to Great customer service, follow up, and attention to detail. Car ready and washed when expected, and thorough explanation of work performed. Easy to check in and out! More

Excellent service. The service I received was outstanding. My rental was available upon arrival. The service representative took notes to fully understand my concerns. H The service I received was outstanding. My rental was available upon arrival. The service representative took notes to fully understand my concerns. He called that afternoon to tell me about the progress. The issues were easily resolved and I received a second call to tell me the work was complete.. The car was washed and complete upon my arrival. I received excellent, professional and efficient service. More

Love My Car; Great Customer Service I wanted an LR4 - not just any LR4 - a Loire Blue LR4. That's not a vehicle most Land Rover dealers have in stock. Most people buy White, Black, Gr I wanted an LR4 - not just any LR4 - a Loire Blue LR4. That's not a vehicle most Land Rover dealers have in stock. Most people buy White, Black, Grey, Silver. I figured, if I am going to spend a good deal of money on a car I am going to own for a good number of years, then it ought to be my favorite color. Typically I would have needed to wait until a car could be ordered from the factory. However, Leo Starr was able to track down two cars meeting my requirements, which were about to ship to the U.S.; and was able to arrange to trade a car Jaguar Land Rover Minneapolis had ordered for the car I wanted, which had been ordered by a different dealer. Thanks Leo! More

Best in Class You get what you pay for! Best service, best staff, simply they are unequalled. Concierge service is amazing. Service is prompt, easy and and friendl You get what you pay for! Best service, best staff, simply they are unequalled. Concierge service is amazing. Service is prompt, easy and and friendly. More

Adam Nelson is very service oriented. After our first routine maintenance service, I had a question about the invoice that my husband had brought home. I called Adam. He corrected the bill After our first routine maintenance service, I had a question about the invoice that my husband had brought home. I called Adam. He corrected the billing error, and he also helped me with a question about the windshield washer. Adam was very patient and thorough. More

trust I took a 4 year old XK to the Jag dealer's service to have a warranty repair done. The work was done perfectly! Picking it up, I was told that the oi I took a 4 year old XK to the Jag dealer's service to have a warranty repair done. The work was done perfectly! Picking it up, I was told that the oil was due for a change - something I hadn't planned to do at the dealership due to what I expected to be greater costs than what I would pay at another garage. I learned that afternoon that not only was the oil change less expensive than I thought, but possible to get done in just about 30 minutes before I needed to be somewhere else. What really surprised me -- I had used a loaner car while mine was being repaired. I had checked that car back into the dealership and thought I'd be stuck there while the oil was changed, but they let me jump back in the loaner, get a sandwich without another word! Trust - a 2-way thing! More