Jaguar Land Rover Minneapolis

Excellent experience from start to finish. Although dealer is saler of high end new cars the staff was just as attentive to my purchase of my preowned vehicle as well. Great experience. Although dealer is saler of high end new cars the staff was just as attentive to my purchase of my preowned vehicle as well. Great experience. More

Excellent service Jaguar landrover of minneapolis dealer has excellent service everytime I visit them. Always recommend them to buy or have your service done! 5 star ra Jaguar landrover of minneapolis dealer has excellent service everytime I visit them. Always recommend them to buy or have your service done! 5 star rating More

Great customer service and quality We just used our Concierge Service to have our Land Rover serviced. They were wonderful and so accommodating. Having the Concierge Service service w We just used our Concierge Service to have our Land Rover serviced. They were wonderful and so accommodating. Having the Concierge Service service was a big part of our decision to buy from Jaguar Land RoverMinneapolis - because we are on opposites sides of the Metro area. That and of course that we love of Land Rover. More

Where do I turn in my Application. Awesome dealership, awesome people, and awesome service. Ok so I have to write more so. I was so impressed with this dealer and the way the shop looks Awesome dealership, awesome people, and awesome service. Ok so I have to write more so. I was so impressed with this dealer and the way the shop looks it made me want to apply for a job. When I pulled in the service drive it was cool! Now I was only there for a recall (not dropping big money for service work) and on a Saturday, it was a calming experience. More

They'd bill for using oxygen in the shop if they could We signed up for Luther's "lights out" program through an email I got from the service department, as my wifes check engine light came on the day befo We signed up for Luther's "lights out" program through an email I got from the service department, as my wifes check engine light came on the day before we got the email. Once my wife went into the shop, they claimed they didn't honor the Luther program b/c they were a boutique service department. 2 days later I had to fight this and provide the email that was sent to me, that I used to schedule the appointment, AND they called me from to confirm after three different people told us they didn't honor it. They also claimed we checked a box on the appointment scheduler for a 97,500 maintenance program, which I am not sure I understand what they actually did other than an oil change for $184 plus $25 worth of oil. In addition, there were a variety of charges on the invoice that I still can't justify / understand- $40 here for 'shop supplies' (must have been the 'free cookie' my wife had while waiting), etc. We went in for a check engine light, got one part ($73) installed, an oil change, and a $530 invoice..... I won't be back - in fact my wife is so frustrated and annoyed and feels taken advantage of that she is making me get rid of the rover... More

Excellent service!! Being visiting since 2013. Great dealership!!! Easy to make appts. Thorough work. Time needed and prices upfront!! Friendly and helpful employees. Bea Being visiting since 2013. Great dealership!!! Easy to make appts. Thorough work. Time needed and prices upfront!! Friendly and helpful employees. Beautiful and clean facility Great job More

Wonderful experience My family and I worked with Lloyd White at Land Rover Minneapolis. From the beginning, Lloyd was very attentive to our needs and offered several optio My family and I worked with Lloyd White at Land Rover Minneapolis. From the beginning, Lloyd was very attentive to our needs and offered several options that addressed those needs. He provided information that helped us make our final decision. Throughout the process Lloyd was informative and provided great service. After the purchase, he reached out to ensure we were pleased with the vehicle. Additionally, the team helping us through the "on boarding" experience was very accommodating and very service oriented, We had a wonderful experience in purchasing our Land Rover from this dealership and would definitely recommend them. More

Great experience I worked with Steve on an issue with my heated seats and back up camera. He did everything right...excellent service and follow up. I will be back! I worked with Steve on an issue with my heated seats and back up camera. He did everything right...excellent service and follow up. I will be back! More

Last minute call! I received a courtesy call last week that a part had arrived. It was 5pm a week later and I was on my way home so I called the dealership to ask if I I received a courtesy call last week that a part had arrived. It was 5pm a week later and I was on my way home so I called the dealership to ask if I could stop. They said they were open until six and stop if I could even though I didn't have an appointment. They would help if they could. The dealership accommodated me by attaching the ordered part, hot coffee, washed my car and after some nice conversation, sent me on my way. Always great service with Leo, Adam, Floyd, Jerome and the entire staff. A pleasure to do business with this organization. More

Excellent Service I almost always take my truck to the range rover dealership to get serviced and I usually work with Adam or Steve. Both of them are awesome. I have ha I almost always take my truck to the range rover dealership to get serviced and I usually work with Adam or Steve. Both of them are awesome. I have had nothing but a pleasant experience. They are great at communicating, in a timely manner,any issues regarding my car. The process is always quick and easy. I give this dealership five stars *****! More