Jaguar Land Rover Minneapolis

Possible Bad Luck They fixed a cracked pipe in the cooling system. 8 hours later I noticed more coolant leaking (turned out to be an unrelated part). Either the dea They fixed a cracked pipe in the cooling system. 8 hours later I noticed more coolant leaking (turned out to be an unrelated part). Either the dealership did a bad job of pressure testing, or I have xxxx luck. Vehicle is 5 years old, less than 50k miles More

Check engine light They always keep me informed and go out of their way to help! I love that you get a free loaner when you bring your vehicle in for service. They always keep me informed and go out of their way to help! I love that you get a free loaner when you bring your vehicle in for service. More

Patient and polite Branden was very patient with us while choosing our vehicle and answered all of our questions in a timely manner. Great customer service and an aweso Branden was very patient with us while choosing our vehicle and answered all of our questions in a timely manner. Great customer service and an awesome vehicle....... couldn't ask for more! More

Very good and attentive You are a luxury dealership and conducted yourself in that manner. I do not have additional insight to offer you. Thank you for your wonderful ser You are a luxury dealership and conducted yourself in that manner. I do not have additional insight to offer you. Thank you for your wonderful service More

1 year service for Jag. F-Pace SUV ...Both sales and service have been excellent thus far and I would recommend to both friends and family ...Both sales and service have been excellent thus far and I would recommend to both friends and family More

It was a great experince. I would recamend this dealership to any one who asked me about a need of a Jaguar as well as a Land Rover they may be looking for. I would recamend this dealership to any one who asked me about a need of a Jaguar as well as a Land Rover they may be looking for. More

Great service, Service was done expertly as our jag runs perfect .sales staff helped us to get our one year maintenance even though we had missed the scheduled windo Service was done expertly as our jag runs perfect .sales staff helped us to get our one year maintenance even though we had missed the scheduled window . Our lease included this .so helpful and understanding was the staff truly exceptional. RARE OUALITY OF CUSTOMER CARE IN THIS DEALER.staff helped us learn more of our cars features for over an hour. These people are sharp well trained and caring wow!! More

Great service Milan Memedovic provided extraordinary service. He went out of his way to make sure I got the Land Rover I wanted. This is the second car I bought fro Milan Memedovic provided extraordinary service. He went out of his way to make sure I got the Land Rover I wanted. This is the second car I bought from him! Honest..kind.. patient. Thank you!! More

Awesome experience on new car purchase. Branden, Anthony, and Omar were wonderful. All were very patient and no pressure approach. They were very knowledgable, and presented the sale as mak Branden, Anthony, and Omar were wonderful. All were very patient and no pressure approach. They were very knowledgable, and presented the sale as making sure i had all the information on the vehicle as well feeling comfortable with the purchasing process. I didnt have a strong trade in and they never made me feel that is was in any way inadequate. I will definitely buy from Land Rover in the future! More

Money Hungry Team Jaguar | Broad day Robbery Jerome A. Bauer. What happened? You did good at the start! Worst experience ever I have experienced in a long time. I miss Steve Palmer. If I could gi Jerome A. Bauer. What happened? You did good at the start! Worst experience ever I have experienced in a long time. I miss Steve Palmer. If I could give zero stars to the Service department I would. I still will do it - Here you go [ZERO]. Broad day light robbery and dishonesty to paying customer. Everyone from the service manager (Floyd Skjerping) to the advisor (Jerome A. Bauer) are very crafty. When I questioned the incomplete work, they outrightly told me "this is why we are open, to make money and whatever we have to do to stay in business to pay for the overhead expenses." It only goes so far! Spent $889 for diagnostics with fixes in two separate visits within the same week working with Jerome A. Bauer. Eventually, had to request to speak to a manager who I was told would come in at 9:30am. Interestingly, manager came in early for an "unplanned meeting for a system installation". Floyd Skjerping, service manager did not address my concern as far as fixes for the car that I had paid for. Integrity and honesty remain questionable. Steer clear, prospective customer be forewarned. Any other dealer can diagnose and order in parts for a vehicle and perform honest and affordable repairs. RUN. RUN. RUN. Try them and regret. How I wish it was a pleasant experience to give the Service team a 5 star rating since I have driven Jaguar cars since 2005. This experience has shaken me to my core about the racial preference at the service department at this Jag dealership. Another concern, I was not requested to complete a survey which a customer who was sitting next to me was clearly being requested to complete. Karma is real, yo! Wish you the best, time will tell! More