Jaguar Land Rover Minneapolis

Great communication! Our first experience here was Awesome!! Very helpful, friendly staff and an easy experience, in all! The communication was the best! Everything was Our first experience here was Awesome!! Very helpful, friendly staff and an easy experience, in all! The communication was the best! Everything was explained in great detail. More

Poor experience I've purchased about a dozen new cars in my life, and this experience rates near the bottom. We were shopping for a new Jaguar for my wife and wanted I've purchased about a dozen new cars in my life, and this experience rates near the bottom. We were shopping for a new Jaguar for my wife and wanted to trade in her car. I'm not looking for the best deal, just looking for a fair deal. With the internet, it's easy to see what the average sale is for new cars and it's easy to see what trade-in values are. As long as I can get close to both, I've usually pretty happy. The offer I received for both the new car and our trade-in were absolutely insulting. I ended up purchasing a Jaguar with more features car two states away for $8,000 less than the offer they gave me. I think I've purchased at least 4 vehicles from Luther automotive in the past, and given this experience it will be a long time before I ever consider stepping on one of their lots again. More

Service a this dealership is terrible This is my 3rd bad experience at this dealership. Now it is shame on me for going back. Until competition comes in this market, they will continue t This is my 3rd bad experience at this dealership. Now it is shame on me for going back. Until competition comes in this market, they will continue to get away with extremely poor service. More

Service excellent but expensive Service department was friendly and efficient. Appointment was easy to make online. Work (1 year routine service) was completed on time. Car runs grea Service department was friendly and efficient. Appointment was easy to make online. Work (1 year routine service) was completed on time. Car runs great. The only downside is Land Rover service is very expensive- about $500 which I didn't like but expected. Not much I can do about that if you want to go to a dealer-- which you basically have to do in order to obtain the latest software upgrades. More

sotware repair my second visit to the shop for the same reason, a day later the problem still exist my dash monitor keeps on freezing and don't work they keep updat my second visit to the shop for the same reason, a day later the problem still exist my dash monitor keeps on freezing and don't work they keep updating the software every time and the problem still the same . More

Friendly and accommodating Always received the information I requested, kept me updated on status, was quick in responding to questions and made sure my visits were pleasant exp Always received the information I requested, kept me updated on status, was quick in responding to questions and made sure my visits were pleasant experiences. More

Fantastic Q was extremely helpful and he has all the insight. It was an awesome experience especially with Q with his customer services thank you and I would be Q was extremely helpful and he has all the insight. It was an awesome experience especially with Q with his customer services thank you and I would be recommending my cousin to go buy one of the Land Rover More

Great Customer Experience We brought our Discovery in for service, were kept informed of the progress and offered a loaner car and my husband loved driving a Jag:)! We brought our Discovery in for service, were kept informed of the progress and offered a loaner car and my husband loved driving a Jag:)! More

Great customer service Tom Hegarty at the dealership was great as was Dean Greenig. They both listened and executed. Gave me a fair deal and offered assistance in ordering t Tom Hegarty at the dealership was great as was Dean Greenig. They both listened and executed. Gave me a fair deal and offered assistance in ordering the vehicle in an efficient manner. More

Theresa was wonderful to work with. Great experience We had a great experience working with Theresa. She was wonderful at helping us pick out the right car for our needs and gave us a good deal on our t We had a great experience working with Theresa. She was wonderful at helping us pick out the right car for our needs and gave us a good deal on our trade-in. I would highly recommend her to anyone and will definitely be coming back. More