Jaguar Land Rover Manhattan

Horrible service! Completely unhelpful. Won't answer phones, return calls or communicate. Each time I took my LR4 in for service they made mistakes and then refused to fix them. I am done using them. To phones, return calls or communicate. Each time I took my LR4 in for service they made mistakes and then refused to fix them. I am done using them. Totally incompetent! Don't go! More

Service manager and the staff ( Karen Casado) were courteous and responsive. Kept me apprised of status and delivered my car to my garage when completed. courteous and responsive. Kept me apprised of status and delivered my car to my garage when completed. More

This place is misery at its finest. Nobody works, nobody help, nobody cares, starts with the GM Isaac. Clowns. DO NOT GO HERE FOR YOUR CAR! help, nobody cares, starts with the GM Isaac. Clowns. DO NOT GO HERE FOR YOUR CAR! More

Dealership is under very bad management. Employees don't know what other departments are doing. Full of false promises, dates and numbers. If you are buying a JLR you don't need to accept this bad service. know what other departments are doing. Full of false promises, dates and numbers. If you are buying a JLR you don't need to accept this bad service. More

Extremely bad service.Staff were rude and very unprofessional. I scheduled a oil change 2weeks in advance.They assures mw the car would be ready in max 1.5hours.I called again the morning of the a unprofessional. I scheduled a oil change 2weeks in advance.They assures mw the car would be ready in max 1.5hours.I called again the morning of the appointment to double check.I drove 1 hour to the appointment to be told the car had to stay 24hours for a oil change.They didn’t offer a loaner or were not apologetic in any way . More

Unresponsive - do not go here. It will be a waste of your time. I recommend Larchmont. They actually answer the phone and provide a service. your time. I recommend Larchmont. They actually answer the phone and provide a service. More

jaguar f-pace serviceprofessional lairs telling stories jaguar f-pace service professional lairs telling stories about fires that cut their telephone service promise to call you back in a second nobody jaguar f-pace service professional lairs telling stories about fires that cut their telephone service promise to call you back in a second nobody called! glazer,v., m.d. More

worst dealt sales man on email ,I have no words to say to this sales man I dealt with was horrible. through email, that email didn't make me buy anything from this dealer ship, I brought my car on a hi to this sales man I dealt with was horrible. through email, that email didn't make me buy anything from this dealer ship, I brought my car on a higher price some where else. More

Worst car saleman I've ever run into The salesperson was borderline rude and showed no interest of selling anything. I don't want to put his name down given the situation the country is i The salesperson was borderline rude and showed no interest of selling anything. I don't want to put his name down given the situation the country is in. Don't want to hurt anyone's job security. He said he sold so many cars in last few days. That's likely the reason he acted that way. We stepped in the dealership with the intent to make a quick purchase as we need a car very soon. Immediately we felt the coldness, which really puzzled us. This shouldn't happen in any car dealership, let alone a so called luxury car dealership. More

Purchased a Range Rover for well over six figures. Dealer refused to pay the $250 to deliver the car to my Hamptons home. Lost a customer for $250 refused to pay the $250 to deliver the car to my Hamptons home. Lost a customer for $250 More