Jaguar Land Rover Manhattan

Extremely bad service.Staff were rude and very unprofessional. I scheduled a oil change 2weeks in advance.They assures mw the car would be ready in max 1.5hours.I called again the morning of the a unprofessional. I scheduled a oil change 2weeks in advance.They assures mw the car would be ready in max 1.5hours.I called again the morning of the appointment to double check.I drove 1 hour to the appointment to be told the car had to stay 24hours for a oil change.They didn’t offer a loaner or were not apologetic in any way . More

Unresponsive - do not go here. It will be a waste of your time. I recommend Larchmont. They actually answer the phone and provide a service. your time. I recommend Larchmont. They actually answer the phone and provide a service. More

jaguar f-pace serviceprofessional lairs telling stories jaguar f-pace service professional lairs telling stories about fires that cut their telephone service promise to call you back in a second nobody jaguar f-pace service professional lairs telling stories about fires that cut their telephone service promise to call you back in a second nobody called! glazer,v., m.d. More

worst dealt sales man on email ,I have no words to say to this sales man I dealt with was horrible. through email, that email didn't make me buy anything from this dealer ship, I brought my car on a hi to this sales man I dealt with was horrible. through email, that email didn't make me buy anything from this dealer ship, I brought my car on a higher price some where else. More

Worst car saleman I've ever run into The salesperson was borderline rude and showed no interest of selling anything. I don't want to put his name down given the situation the country is i The salesperson was borderline rude and showed no interest of selling anything. I don't want to put his name down given the situation the country is in. Don't want to hurt anyone's job security. He said he sold so many cars in last few days. That's likely the reason he acted that way. We stepped in the dealership with the intent to make a quick purchase as we need a car very soon. Immediately we felt the coldness, which really puzzled us. This shouldn't happen in any car dealership, let alone a so called luxury car dealership. More

Purchased a Range Rover for well over six figures. Dealer refused to pay the $250 to deliver the car to my Hamptons home. Lost a customer for $250 refused to pay the $250 to deliver the car to my Hamptons home. Lost a customer for $250 More

I always wait for my car because I live so far. Karen I always wait for my car because I live so far. Karen and Ben helped me and my little one wanted to stay by Karen desk and she was so patient and did I always wait for my car because I live so far. Karen and Ben helped me and my little one wanted to stay by Karen desk and she was so patient and didn't mind the mess and noise he was making. It's also nice to see Ben is promoted to Service Manager More

Highly unresponsive to customer's needs. I tried to make arrangements to speak to someone in the service department, and was transferred to voicemail 5 times, after I was assured I would spea I tried to make arrangements to speak to someone in the service department, and was transferred to voicemail 5 times, after I was assured I would speak to someone. More

Worst Customer service possible would give a minus 10 review if possible - worst possible service in the industry - i am sure that KIA has better service - i am going to make it my m would give a minus 10 review if possible - worst possible service in the industry - i am sure that KIA has better service - i am going to make it my mission to point out that all the positive reviews are fake reviews as nobody has reviewed anything other than JLR of Manhattan - changing ownership has changed nothing other than spending money on getting fake reviews – my Range Rover Supercharged has 53,012 miles and the engine died due to the timing belts being off and they wanted $38,305.95 to repair – when Land Rover asked why I did not bring it in for regular maintenance service at JLR Manhattan – I told them for the obvious reasons they have the worst possible service in the industry! Shame on you Land Rover and Shame on you JLR Manhattan. We will expose you for what you are worth. More

Land Rover service is excellent thanks to Sean who is always there, car is always cleaned and on time as promised, highly recommend this dealership always there, car is always cleaned and on time as promised, highly recommend this dealership More