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Jaguar Land Rover Manhattan

New York, NY

4.9
69 Reviews

787 11th Avenue

New York, NY

10019

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Showing 69 reviews

October 13, 2020

This place is misery at its finest. Nobody works, nobody help, nobody cares, starts with the GM Isaac. Clowns. DO NOT GO HERE FOR YOUR CAR! More

by Itai Gilad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Benjamin Leung
September 23, 2020

Dealership is under very bad management. Employees don't know what other departments are doing. Full of false promises, dates and numbers. If you are buying a JLR you don't need to accept this bad service. More

by KP_Westport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
September 11, 2020

Extremely bad service.Staff were rude and very unprofessional. I scheduled a oil change 2weeks in advance.They assures mw the car would be ready in max 1.5hours.I called again the morning of the a More

by Eltonbalaj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
No.
September 10, 2020

Unresponsive - do not go here. It will be a waste of your time. I recommend Larchmont. They actually answer the phone and provide a service. More

by ccollins920
Customer Service
Recommend Dealer
No
Employees Worked With
They never called back
September 08, 2020

jaguar f-pace serviceprofessional lairs telling stories jaguar f-pace service professional lairs telling stories about fires that cut their telephone service promise to call you back in a second nobody More

by glezerov
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
have no idea called at noon 09,08
July 26, 2020

worst dealt sales man on email ,I have no words to say to this sales man I dealt with was horrible. through email, that email didn't make me buy anything from this dealer ship, I brought my car on a hi More

by Renny
Recommend Dealer
No
Employees Worked With
James zaku
May 21, 2020

Worst car saleman I've ever run into The salesperson was borderline rude and showed no interest of selling anything. I don't want to put his name down given the situation the country is i More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
someone I connect through dealer's online appointment reservation system
May 16, 2020

Purchased a Range Rover for well over six figures. Dealer refused to pay the $250 to deliver the car to my Hamptons home. Lost a customer for $250 More

by Gbader1111
Recommend Dealer
No
Employees Worked With
James the salesman was excellent
May 03, 2020

I always wait for my car because I live so far. Karen I always wait for my car because I live so far. Karen and Ben helped me and my little one wanted to stay by Karen desk and she was so patient and did More

by Bellarosalinda
Recommend Dealer
Yes
Employees Worked With
Karen Casado Ben Leung
January 31, 2020

Highly unresponsive to customer's needs. I tried to make arrangements to speak to someone in the service department, and was transferred to voicemail 5 times, after I was assured I would spea More

by Matthew1945
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Never spoke to anyone but the receptionist
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