Jaguar Land Rover Las Vegas

Each time I reach out to Malisa @ Land Rover, she is prompt to respond and does everything to accommodate my schedule! The drop off/pick up process is smooth and quick and my truck always looks great!! prompt to respond and does everything to accommodate my schedule! The drop off/pick up process is smooth and quick and my truck always looks great!! 10/10 customer service! Thank you, Malisa!! More

Malisa Harvey provides excellent service . She is outstanding. My vehicle was in the shop for three and Malisa called every day outstanding. My vehicle was in the shop for three and Malisa called every day More

Personalized service and good communication are far more important than a vehicle having issues. Every vehicle has issues. It’s how they are handled is what makes the difference. important than a vehicle having issues. Every vehicle has issues. It’s how they are handled is what makes the difference. More

So pleased with the service I received that this dealership! They were excellent! Coming back! dealership! They were excellent! Coming back! More

I bought my vehicle from this dealer. For my service calls they ave consistently exceeded my expectations. Always friendly, prompt, accurate with time estimates and have never exceeded any estimated cos calls they ave consistently exceeded my expectations. Always friendly, prompt, accurate with time estimates and have never exceeded any estimated cost. Welcomed on arrival, a very professional service advisor, and a fond farewell with a chilled bottle of water in my car. More

ZERO STARS. The service department is rude, disrespectful, and lazy. It took 3 weeks for them to return my calls to schedule service, then they kept my car for a WEEK after it was fixed and lie disrespectful, and lazy. It took 3 weeks for them to return my calls to schedule service, then they kept my car for a WEEK after it was fixed and lied to me throughout the whole process. The service director has not responded to multiple emails. Unorganized and unacceptable service from a high end dealer. More

I had a terrible experience with Land Rover. On the middle console of the 2018 Range Rover sport there is a tray table. Unbeknownst to me, and probably everyone else, if you set anything resembling a c middle console of the 2018 Range Rover sport there is a tray table. Unbeknownst to me, and probably everyone else, if you set anything resembling a credit card or driver’s license on it, it can easily slid behind the console and you will not be able to retrieve it. In order to retrieve anything that slides through, you have to remove the entire console, which Land Rover charged me $380 dollars to complete. The most disheartening thing is that Land Rover is fully aware of this issue, as I was informed by the service department, and hasn’t done anything to rectify this problem. It is a real easy fix, which wouldn’t cost them much money at all. This appears to be a grift to me, because the fix is so easy. Another disheartening thing that occurred is that I completed two surveys and requested Land Rover contact me and they have failed to do so. This by no means is this looking out for the customer. More

Excellent customer service! Excellent auto service! Won't take my Range Rover any place else. Won't take my Range Rover any place else. More

Reliable experience each time I schedule my Discovery for service maintenance. Kudos to Chris who took care of us and kept us informed as to what’s need to be done, cost of service and up to the time the veh service maintenance. Kudos to Chris who took care of us and kept us informed as to what’s need to be done, cost of service and up to the time the vehicle was ready. Thanks for the valve cap, Chris! More

I've dealt with this company since I moved here in 2005 (I have bought 5 Range Rovers from them and owned 9 in total.) They have always worked with me on any problems. I would buy another from them, unle (I have bought 5 Range Rovers from them and owned 9 in total.) They have always worked with me on any problems. I would buy another from them, unless I decide to buy a Jag for a change. More