Jaguar Land Rover Lakeside

I worked with William at your Lakeside location and had the best experience. He was kind knowledgeable and patient. To be honest it was the best experience as far as buying a new vehicle that I’ve had. the best experience. He was kind knowledgeable and patient. To be honest it was the best experience as far as buying a new vehicle that I’ve had. I look forward to working with William when I purchase the next vehicle. Thank you for this experience and I appreciate the professionalism. More

William is the best representative we have worked with in over 50 years of car shopping. He made the process simple yet accurate to our needs. He is efficient, friendly, and respectful . This is the second t over 50 years of car shopping. He made the process simple yet accurate to our needs. He is efficient, friendly, and respectful . This is the second time we have shopped at this dealership and will return. Highly recommend dealership and William. More

Excellent service very helpful through the whole process. It wouldn’t have chosen any other dealership. Thank you It wouldn’t have chosen any other dealership. Thank you More

Update my Range Rover Evouqu turned out to be a lemon Service Terrible done nothing Service Terrible done nothing More

A great salesman Williams was a great salesman, he never pressured us, there was no rush he is a real gentleman of a sale person. On the scale of one to ten he was a Williams was a great salesman, he never pressured us, there was no rush he is a real gentleman of a sale person. On the scale of one to ten he was a twenty five. We purchased a jaguar from him. Bernice and Earl Porter More

I recently purchased a new 2020 Range Rover Evoque, and I recently purchased a new 2020 Range Rover Evoque, and the customer service was more than outstanding from the whole team. I have never experienced I recently purchased a new 2020 Range Rover Evoque, and the customer service was more than outstanding from the whole team. I have never experienced such wonderful and honest customer service at a dealership! Extra Special Thanks to Louis Gruevski my Sales Specialist, who made sure my car purchase experience was easy with every detail taken care of. Louis was extremely paitent and knowledgeable, he made sure I got everything I wanted in my car down to the limited color I wanted, the brand new feature of the sliding panoramic roof, plus a few other added bonus options that still kept me within the price I knew I wanted to be at. All with no worries on my end. Louis worked around my schedule with a smile, when I wanted to come in to look take a look and test drive the car, Louis was off that day so he arranged for another team sales associate Erik Matthews to happily assist me being very very helpful as well as knowledgable while knowing this was not his sale, that's Team Work! Special thanks to the Finance Manager Steve Fierle thank you for working hard and going the extra mile for this deal. Notable thanks to Tom Fraser for your sincerity and expertise, that I was getting an honest deal. I live in Farmington Hills there is a LR dealership right up the street, but I chose LR Lakeside and I'm so happy I did. Thank you again for an exceptional experience More

William was an exceptional sale's person! WE highly recommend William. This was our first time with this dealership and are very happy with a very smooth transition to our new Jaguar F-Pace. W WE highly recommend William. This was our first time with this dealership and are very happy with a very smooth transition to our new Jaguar F-Pace. William got us a new registration right there upon picking up the car!! Royal treatment!Thank you so much, William. More

Excellent care for my Land Rover and respect for me I've purchased 3 Land Rover's from this dealership and have consistently been treated with respect each time I bring my vehicle in for care. They hav I've purchased 3 Land Rover's from this dealership and have consistently been treated with respect each time I bring my vehicle in for care. They have always taken care of my Land Rover's in a very quick and thorough manner. I drive and travel a bit for work so I have had to take my Land Rover's to various dealerships for care and this location by far is my top choice to take my vehicle in for care. Adam Bouchard/service Consultant & Keith Haverty/Service Manager are exceptional employees. I have not met the technicians but my hat is off to them as well. More

Working with this dealership was the worst experience I went to this dealership with an already approved loan/insurance ready for the new vehicle and downpayment. I came out of this dealership with NO CA I went to this dealership with an already approved loan/insurance ready for the new vehicle and downpayment. I came out of this dealership with NO CAR, because the Finance Manager did not know how to process a Capital One approved loan. I was asked more than five-six times to finance through them instead of Capital One, I declined. I waited for three hours with my 8 year old in tow for the finance manager to process the information from Capital One. He comes over to me and ask ME how to process the loan. I recommended for him to call THE CAPITAL ONE NUMBER ON THE PAPER THAT WAS GIVEN TO HIM WHEN I WALKED IN THE DOOR. Myself and Cap One indicated to him he does not need to run my credit report again and HE DID ANYWAY, (SOMETHING I MADE CLEAR I DIDNT WANT TO HAPPEN), AND then came back to me with an offer outside of the Cap1 financing I came in with. PLEASE be careful if you are considering transactions with this dealership. More

Wonderful experience at Jaguar Land Rover Lakeside I took my vehicle in for an oil change. I was immediately greeted by the service advisor with a smile. My wait wasn't long at all. While I waited the I took my vehicle in for an oil change. I was immediately greeted by the service advisor with a smile. My wait wasn't long at all. While I waited the dealership offered refreshments and fresh fruit....That was a nice treat! I would definitely recommend others to this dealership. More