Jaguar Land Rover Fort Myers

Exceptional Experience for deployed U.S. Military Member Samantha, my wife (Erika & I) can't say enough about your professional abilities & commitment to details....! ***Much appreciation for shipping the Samantha, my wife (Erika & I) can't say enough about your professional abilities & commitment to details....! ***Much appreciation for shipping the vehicle (On Time) to my wife with a BIG Red Ribbon for Valentines Day..!!!*** The service and quality communication made our "Out of State / Country" buying experience a true pleasure. (We) rate Samantha 5 Stars in the following: * Professionalism * Strength of Knowledge * Salesmanship * Trustworthiness * Most of all, an honest rational can do attitude that far exceeded our buying experience expectations.. Erika & I truly can't say enough about the quality of service You & Jaguar Land Rover Fort Myers provided this military family..!!! More

Very Pleasant Experiance I visited this dealership because of this specific vehicle. I had a 2007, and loved it, and since they no longer make them, I wanted to get a 2012 whi I visited this dealership because of this specific vehicle. I had a 2007, and loved it, and since they no longer make them, I wanted to get a 2012 which was the last year for this model. There was NOTHING wrong with my 07, but figured I would update while mine still had some value. Vin and the whole team made me feel welcome and comfortable, and best of all NOT pressured. More

I Hate Auto Salespeople Until now! I absolutely dread purchasing a car at a dealership, or even stopping in to look just to get pressured the entire time you are there. Us Until now! I absolutely dread purchasing a car at a dealership, or even stopping in to look just to get pressured the entire time you are there. Usually if you do any research at all you know more about the vehicle than the salesperson. This was not my first time to Fort Myers Jaguar Land Rover, and will not be my last. Samantha was & Is awesome to deal with. I purchased a Range Rover this time, but a year ago I was looking for a Jaguar and at the time decided I was going to wait and never did get that Jaguar. I had a great experience at the dealer, they make you feel important without being pushy. Just a we're here to help attitude while being pleasant, knowledgeable, and patient. Never seeming to lose interest in the conversation when someone else walks in the door and you may not be buying today. That experience with Samantha and Scott, when I didn't purchase led me back to Fort Myers Jaguar Land Rover a year later. They did not let me down, the second time back they remembered me what I drove, and what I did for work. Never was there any pressure to upsell you anything. The little details that make you feel important along with incredible service and price. What more could you ask for? Samantha and Scott were great the entire time. They make you feel like a friend and are always there if you have questions even after the purchase. Never once did I feel like I was anything but a VIP, and treated just great by Samantha and everyone at Fort Myers Jaguar Land Rover. More

I highly recommend this dealer! First class dealership. From the GM Brian Del Negro to my sales rep Simon Wade, the whole staff could not of been more helpful, friendly, and profe First class dealership. From the GM Brian Del Negro to my sales rep Simon Wade, the whole staff could not of been more helpful, friendly, and professional. I will be recommending Simon to anyone asking about my beautiful F-type. He is above all a very nice person and it was truly enjoyable dealing with him. Thanks Simon! Bottom line - This dealership & Simon know how to treat the customer. Pleasurable car buying experience, I will be doing business with these fine folks for a long time. More

Not a Happy Customer First, let me start by saying I usually do not post reviews unless I receive exceptional service or very poor service. In either case, I post reviews First, let me start by saying I usually do not post reviews unless I receive exceptional service or very poor service. In either case, I post reviews to hopefully enlighten the next buyer. In this post/review, I am very disappointed and feel somewhat lied to and misinformed. Now with my review of my experience with Land Rover/ Jaguar of Fort Meyers. I purchased a 2016 Range Rover Sport Td 6 with 3200 miles. The vehicle is beautiful inside and out. So this is not about the car but rather the lack of professionalism and service. I made contact with the dealership through Costco. I spoke with an Internet Specialist. She told me they had just received this car and had not priced it yet. She emailed me the details about the vehicle. The next day, the information was posted on their site. I reviewed the vehicle and it listed all of the information the specialist had told me. In addition, it stated Certified Pre-Owned, CPO. Well I know that CPO is a designation for a certain standard, therefore; I was excited and drove to Fort Meyers to purchase this vehicle. When I got there, they were having computer problems and needed to write out a lot of information instead of computer generated, no problems. I went to the finance department and purchased an Extended Warranty. I wanted to make sure this vehicle was covered for major expenses should something happen. A couple of days later, approximately 4 days. I received a call from the salesperson, not the Internet Specialist, who stated you forgot to sign the warranty, I need to fax it for your signature. I received the fax and it states 6 years 100,000 miles of coverage. I’m confused because I purchased 7 years 100,000 miles. Alarms start going off in my head. I asked her to please explain. She said,” it is a CPO vehicle, it comes with 6 years 100,000 Warranty.” I asked her if she was sure because this was my first time hearing about this, she said yes. I then asked is this built into the price, she again stated yes. I then asked, why did I pay for an extended warranty if the vehicle was already covered. This is when things got fishy. To shorten the story. The finance department stated no one told her it was a CPO and if it is she would cancel the Warranty I purchased for over 3,000. After waiting an entire day, the salesperson called me back and stated, (paraphrasing) it was listed as that by mistake and the guy who listed it is no longer with the dealership but you got a great deal and if it had been listed as a CPO, we would have had to charge you more money. I have already paid over 80,000 for the vehicle and just maybe if I had known it was not a CPO, I may have not purchased it. I then asked what constituted a CPO, she said she would send me the information. Instead of receiving the information, I received an email, stating that it was the “dealer’s discretion” as to what constitutes as a CPO and basically be happy with what you got. In my opinion, they were very deceptive in their dealings and sold a vehicle based on misleading and inaccurate information. What should have been a happy occasion, will leave me forever wondering if I was scammed. Hopefully, this review will help someone else if you plan to purchase from this dealership. More