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Jaguar Land Rover Fort Myers
Fort Myers, FL
1,373 Reviews
The Jaguar Fort Myers and Land Rover Fort Myers "Internet Sales & Delivery Team" has a singular focus; to make your next vehicle purchase as easy and hassle free as possible. We understand that many hours go into researching your new and used car purchase, a lot of those are spent online. We feel that our website is an ideal place to discover all of your options and when it is time for you to make contact we have a dedicated team of professional product specialists ready to assist you with any and all questions that you may have. We look forward to serving you throughout your buying experience and for many years after.
We are very excited to have the opportunity to serve the luxury segment in Southwest Florida. Our number one goal is to earn your business on a brand new or certified pre-owned Jaguar or Land Rover.
The hallmark of our dealership is a top-notch team that's dedicated to impeccable customer service and fair dealing. Customers can expect to see many discernible improvements over the upcoming months in all facets of the operation. Look for a broader inventory of new and pre-owned vehicles, a robust new web site, and an array of distinctive services designed to enhance the customer experience.
On the service side, we' have revamped our service loaner program making available more luxury vehicles as loaners. You'll see a laser focus on complete customer satisfaction. Vehicles will be processed quickly; more quick moving parts will be in stock, and we'll be in constant contact communicating the status of your service.
Thank you for taking the time to explore our website. We hope that you found researching your next vehicle to be interesting as well as effortless. If you have any questions that you were unable to find answers for here on our website please feel free to call us at 877-457-9703.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,373 reviews
April 03, 2017
people still make a difference There were three people I worked with: Kris Waskowski, Morgan in Finance and Scott & Nick in sales management. They were very patient, very nice, ver There were three people I worked with: Kris Waskowski, Morgan in Finance and Scott & Nick in sales management. They were very patient, very nice, very honest and made me ""want to" buy an car there. Kris was my direct contact as salesman and was excellent. I went to at least 15 dealerships and was most impressed by this one. It was a plant "buying" experience. More
by sir
April 03, 2017
Fantastic car shopping and buying experience. Good people, great car, well worth the drive from Sarasota. I saw the car listed on Autotrader and enjoyed talking briefly with Ryan from Internet sal Good people, great car, well worth the drive from Sarasota. I saw the car listed on Autotrader and enjoyed talking briefly with Ryan from Internet sales. I appreciate him referring me to Derek Harpp in sales for my on site visit and test drive. Derek was able to text me the the window sticker for the car before I left home. Derek knew I would be driving a 2007 Jaguar XK convertible and literally met me at the door of the dealership upon arrival. Derek is a knowledgeable salesperson, and attentive listener. He allowed for the right amount of distance ( long or short route for the test drive - my choice) and quiet time during the test drive for me to really get the feel of the car. I had been looking for a Porsche Panamera 4S or GTS for some time and they had the perfect car, a red 2016 GTS received on trade with less than 2000 miles. In less than 3.5 hours from my arrival, Derek, with Nick Del Negro from sales management and Morgan Kin in finance had me out the door In the GTS. The GTS price was excellent and I received a very fair trade value for the XK convertible, which was a great car that we loved but probably would not be driven much after the GTS became an option. Everyone gladly stayed late after the usual closing time of 7pm to accomplish this. Minor detail - I forget to remove the CDs from the XK - called Derek and he sent them by Fed Ex to me. More
by GTS 2016
April 01, 2017
Sales and Service Experience Very Poor Location visited: Jaguar/Land Rover of Fort Myers. 15875 S. Tamiami Trail, Fort Myers, Florida 33908 (239) 454 - 4444 When dealing with modern auto Location visited: Jaguar/Land Rover of Fort Myers. 15875 S. Tamiami Trail, Fort Myers, Florida 33908 (239) 454 - 4444 When dealing with modern automotive facilities, especially high end lines, it is not common to find two departments within the same facility so severely lacking in sales and service qualities. However, when found, it generally points to complacent leadership by the General Manager. I can only surmise this is the current state of affairs at this dealership. As a Land-Rover owner I needed service. The repair cost (primary module failure) was substantial and the original rough quote was well over $2k for the non warrantied repair. Thus I considered trading in, and up, for a new 2016 or 2017 model; I shifted over to the sales department. To say the salesmanship was poor and unprofessional, would be unfair criticism toward the ordinarily poor and unprofessional salespeople of the world. Unfortunately, I had the experience of dealing with a condescendingly terrible sales representative named "Simon". I should have anticipated something troubling with this particular dealership when I noticed the entire showroom was devoid of something usually important, customers. Alas, I soon discovered why. This dealership is lacking the basic tenet of selling things: "an appreciation" for even being there. Generally speaking, a greeting would not be too much to expect. However, with a half-dozen sales looking people standing around, and a customer looking to purchase the items they are selling, it would appear too problematic for the representatives of this dealership to look up from their handheld time-occupying devices. The impression was surreal, like something out of an odd Seinfeld episode. The lack of a greeting, warmth, personality or simple kindness generally found in human interaction, was only surpassed by the dealerships projected unwillingness to even sell the items they are spending thousands of dollars to market. Somewhere between ignoring the customer and the proprietary rude and dismissive need to huddle with colleagues in conversation of sorts I discovered why I was the only customer in the enterprise. It only takes a few minutes at this poorly managed facility to recognize that time spent traveling North to Sarasota Florida (alternate dealership) will be well worth it if you have any expectation of customer service. But wait, it gets worse. Having made the decision to purchase the new Land Rover in Sarasota, the issue of fixing the current vehicle was back on the table. OK, says I order the parts, I'll spend $3k and after repair drive North to trade in Rover for the newer model at a dealership deserving of patronage. A week later, she's ready. Great. Paid "Albert" for the repair and I'm off. But wait... when I opened the door, she's filty. Not only unwashed, but greasy hand prints all over the dash, door panels and console; greasy black boot prints all over the tan carpet, and torn door seals which were fine when we entered. Rover was spotless, albeit with a broken computer, when Land Rover of Fort Myers took custody of the vehicle; and upon return, she was filthy. Now the empty sales floor made even more sense. You see word on the cocktail party and executive lunch circuit (aka golf course) travels fast, and a few friends later it appears there are dozens of SWFL Land Rover customers traveling North (Sarasota) and East (Miami). I was apparently, one of the last to discover this dealership is to be avoided. Lesson learned. I alerted the "service technician" to the condition. Albert Sammellan saw the filth. He asked me if I had time -more time- to wait while he "tried to find someone" to clean it. He was more responsive than the sales unit, but I couldn't help but wonder why ONLY THIS DEALERSHIP doesn't inspect the work before they return the vehicles to the customer. Then I remembered the empty sales floor again. "Never mind" I'll pay someone else to clean it. If you are in the market for a new Range Rover, Land Rover or Jaguar, you probably have an expectation of sales and service. I would encourage you to avoid this specific dealership. AMSI President Terry Taylor, has a solid reputation for owning quality dealerships. However, he also allows his GM's to have full autonomy. When a GM gets complacent, lazy or just doesn't quite have the focus, you get a Fort Myers Jaguar and Land Rover experience. This dealership group is obviously an Terry Taylor outlier. More
by SWFL-Auto Shopper
Employees Worked With
Simon Wade
March 31, 2017
Experience at Jaguar Ft. Myers Samantha made my whole experience a pleasure. It is never fun to buy a car and it is often tedious and stressful. I can honestly say I enjoyed my time Samantha made my whole experience a pleasure. It is never fun to buy a car and it is often tedious and stressful. I can honestly say I enjoyed my time with Samantha and had a positive experience. Thank you for all the great help! More
by AMF
Employees Worked With
March 31, 2017
2017-Jaguar F-Type S AWD - Awesome I stopped in to the Jaguar/LandRover of Fort Myers dealership a few weeks ago looking at the F-Types. Kris came out and walked me through his entire i I stopped in to the Jaguar/LandRover of Fort Myers dealership a few weeks ago looking at the F-Types. Kris came out and walked me through his entire inventory. I had a specific configuration in mind and found it on line a few days later in NJ. Kris and I sorted out the pricing and he had it shipped within the week. Everyone I met was professional and attentive. Still can't believe I did it. More
by Paul's F-Type
Employees Worked With
Kris Waskowski
March 31, 2017
My buying experience. Samantha was a pleasure to work with. We were planning on researching more models before making a decision, but we found no reason to look further tha Samantha was a pleasure to work with. We were planning on researching more models before making a decision, but we found no reason to look further than the Evoque once we spent a couple of hours with her. Scott was very polite, and provided a great deal. Will definitely return... especially for the free car washes! More
by Michael
March 29, 2017
Simon says: My wife and I started out on my birthday to visit 6 car dealerships to pick out a new vehicle. We started with the Land Rover/Jaquar dealership believ My wife and I started out on my birthday to visit 6 car dealerships to pick out a new vehicle. We started with the Land Rover/Jaquar dealership believing we had the least interest in their brand so it would be a quick in and out. Simon was so far beyond professional, polite, sincere and knowledgeable that we drove home in a Ranger Rover Sport Dynamic without visiting another dealership! Nick Del Negro helped us negotiate a price that we felt was fair and Morgan had us in and out with all the paperwork in no time. If you weren't considering stopping in at Jaguar/Land Rover of Fort Myers we highly recommend you do so, and make it your first stop, you'll have a great time and save yourself a lot of time! Thanks Simon, Nick and Morgan for the great experience. Scott and Teresa Simon More
by SCOTT SIMON
March 27, 2017
Pleasurable buying experience The entire process was very professional and efficient. Fair price on the car. The car was exactly as advertised on the internet.Rob and Ryan were ver The entire process was very professional and efficient. Fair price on the car. The car was exactly as advertised on the internet.Rob and Ryan were very accommodating. More
by David Singh
March 27, 2017
Jaguar of Fort Myers It is refreshing to find a dealership that listen to you and not just try to sell you whatever is on their agenda. Ryan was available, ready, knowled It is refreshing to find a dealership that listen to you and not just try to sell you whatever is on their agenda. Ryan was available, ready, knowledgeable and without the typical sales pressure techniques. The delivery process was perfect, just enough information without feature overload. Morgan was great with the finance process and was able to get us an extended warranty for the 2013 Jaguar we already have. We will continue to visit this dealership for sales and service. More
by Bart and Carlos
March 27, 2017
Overall experience at Jaguar of Ft myers with Samantha My wife and I were very interested in the 2017 Jaguar F-Pace. Samantha Terepka was our consultant and guided us through the various models and options My wife and I were very interested in the 2017 Jaguar F-Pace. Samantha Terepka was our consultant and guided us through the various models and options available that would have fit our needs. Her knowledge and friendly can do attitude is an asset to this dealership. Unfortunately our direction in a vehicle changed and we were unable to follow through on a purchase at this time. We will definitely seek Samantha as an advisor on our next Jaguar purchase in the future. More
by gregb1
