Jaguar Land Rover Fairfield

I picked up my new 2021 Jaguar F Pace about 2 weeks ago and I am OBSESSED. Joe Catanese, Robert Gryglewski and Marco Onelli made the sales experience seamless. My boyfriend and I were considering 2 or 3 ot and I am OBSESSED. Joe Catanese, Robert Gryglewski and Marco Onelli made the sales experience seamless. My boyfriend and I were considering 2 or 3 other vehicles in this class and once we drove the redesigned 2021 model, R-Dynamic, we were sold; we decided we didn't even need to drive anything else. Everyone was so friendly and helpful and their showroom is gorgeous. I would absolutely recommend this dealership to anyone looking to buy a new Jaguar or Land Rover, or a used car! More

Friendly,professional,efficient Always a pleasure to have my LR2 serviced or repaired at this location...very courteous and work is completed in a timely manner...all employees are f Always a pleasure to have my LR2 serviced or repaired at this location...very courteous and work is completed in a timely manner...all employees are friendly and professional.. I would recommend Land Rover Fairfield to everyone.. More

Nice job by the whole service team! Everyone was courteous and efficient. This service experience was an improvement over prior visits and I can only hope the next one will go as smoothly. courteous and efficient. This service experience was an improvement over prior visits and I can only hope the next one will go as smoothly. More

Best Land Rover Service The team at Land Rover Fairfield are outstanding. Elena was fantastic at getting my LR3 service, even when it was an immediate problem. There was no d The team at Land Rover Fairfield are outstanding. Elena was fantastic at getting my LR3 service, even when it was an immediate problem. There was no detail left unaddressed.She is amazing. Land Rover Fairfield is the best service center and I recommend it highly. The staff are so attentive and efficient. More

Worst customer service ever THE WORST SERVICE CENTER EVER. If I could give this 0 stars I would. I had to go in for my Axel which should be covered by warranty and they said that THE WORST SERVICE CENTER EVER. If I could give this 0 stars I would. I had to go in for my Axel which should be covered by warranty and they said that since there was a clamp [which has nothing to do with the Axel] that wasn't Range Rover they couldn't fix the car. That since I had my brakes done somewhere else they don't know if that person touched my Axel as well [the person who did my brakes was my best friend]. I went back and forth with them for weeks to the point where the owner finally reached out. I politely asked the owner if he could look into where they got the car from and if the previous owner had done work on the car and he said that he would follow up on Monday. I gave him until Friday and still did not hear back. I called, no answer. I called almost every day for 3 weeks and left numerous voicemails- even corporate called him and he wouldn't return their messages either. Don't get your car serviced here at all. They tried to charge me $1,700 for my Axel. I took it to a different dealership and they couldn't understand why they were charging me and told me it was 100% covered. More

Superb Service Team After failed attempts with another Connecticut dealer I reached out to Land Rover of Milford now located in Farifield for their help with my Range Rov After failed attempts with another Connecticut dealer I reached out to Land Rover of Milford now located in Farifield for their help with my Range Rover Sport SC. Michael and his staff in the service department went well above and beyond to ensure all my concerns were taken care of and my vehicle was in proper order. Thank You, you have earned my trust. More

Best Customer Service Ever! I test drove a number of cars (Mercedes, Audi) before settling on my Range Rover Sport. While I certainly loved my test drive and car, Chris Kinney se I test drove a number of cars (Mercedes, Audi) before settling on my Range Rover Sport. While I certainly loved my test drive and car, Chris Kinney sealed the deal for us. He was super knowledgeable about the cars and clearly passionate about what Land Rover has to offer. He spent tons of time with us, answered all of our questions and made us feel like we were the only ones there buying a car. We are 2 weeks in with our new car and I can tell you that not only did Chris do an amazing job educating us on the Land Rovers but he spend over an hour with me teaching me about my new car. I highly highly recommend this dealership. They are great people and great cars!! More

Exceptional Service, Above and Beyond -Chris Kinney Chris was nothing short of superb in his customer service and diligence -ensuring my deal was seamless, and within my set budget. Amazing and Profess Chris was nothing short of superb in his customer service and diligence -ensuring my deal was seamless, and within my set budget. Amazing and Professional More

Chris Durkin - Great Experience I recently bought a Range Rover HSE from Chris. I found the car and Milford on the Internet and was hesitant to change from my current sales and serv I recently bought a Range Rover HSE from Chris. I found the car and Milford on the Internet and was hesitant to change from my current sales and service team closer to home. Chris made the transition a no brainer. He was available and attentive during a very busy time and my car was ready for delivery as promised and even a few hours early. Looking forward to the relationship with my NEW sales and service team. More

A straight-forward, problem-solving Land Rover of Milford (soon to be LR of Fairfield, I understand), had the particular car I was looking for and I ended up driving past 2 other LR deal Land Rover of Milford (soon to be LR of Fairfield, I understand), had the particular car I was looking for and I ended up driving past 2 other LR dealerships on my way to Milford. I'm glad I did! My sales associate, Chris Durkin, was a pleasure -- no pressure, straight forward, returned calls and emails swiftly. A no-drama, can-do guy. Though this dealership is probably a little far for me to go for service, I have only good things to say about Chris. More