Jaguar Land Rover Buckhead

Fantastic!!!!!! Since we got to dealership we were treated courteously and quickly. Thank you so much Brian Reynolds for a great experience. You took your time to m Since we got to dealership we were treated courteously and quickly. Thank you so much Brian Reynolds for a great experience. You took your time to make sure we purchased exactly what we wanted doing all those searches Until you found the vehicle we really wanted. Best experience ever !!!!!!! More

Superb!!!! My sales rep Brian Reynolds took excellent care of me. He was very professional, courteous, considerate and overall excellent customer service skills. My sales rep Brian Reynolds took excellent care of me. He was very professional, courteous, considerate and overall excellent customer service skills. My experience here was by far the best I’ve seen at a car dealership. I was so impressed what a remarkable person and company. They have a customer for life! More

Service Department Sucks Landrover Buckhead has dropped the garage door on top of the range rover. I can understand things happen. As promised car is not returned on time and Landrover Buckhead has dropped the garage door on top of the range rover. I can understand things happen. As promised car is not returned on time and Service advicer Paul has no courtesy to return my phone calls. I am really disappointed by the way they are handling this situation. I bought my brand new car from this dealership and was planning to buy more cars from them. I would not advice anyone to buy from this people. Salim Thobani More

Great staff from start to finish! Our salesman, Jon, made our buying experience so quick and easy. Very nice cars to choose from. Reasonably priced. Would highly recommend buying from Our salesman, Jon, made our buying experience so quick and easy. Very nice cars to choose from. Reasonably priced. Would highly recommend buying from this dealership. More

Great value, amazing customer service! John was so wonderful. I went in with the truck already picked out. I called ahead to be sure it was available. There was a slight delay getting the t John was so wonderful. I went in with the truck already picked out. I called ahead to be sure it was available. There was a slight delay getting the truck available to view (they detailed it while we were waiting) but John got me a bottle of water and showed me to a comfy waiting area. I felt confident in the dealership that they had looked the vehicle over. It's a used vehicle so havInfo that confidence is a nice feeling. There were a couple small things that needed to be fixed. They gave us the option to take some $ off or have it repaired. Would 100% recommend both the dealership and John! More

Great Experience I found my suv online and flew from New Orleans to Atlanta after talking with Jon Bush the salesman who made everything simple and hassle free..1 wor I found my suv online and flew from New Orleans to Atlanta after talking with Jon Bush the salesman who made everything simple and hassle free..1 word to describe my experience awesome👌🏼and satisfied 👍🏼 More

Easy to buy from, BUT will NOT solve issues I have hesitated to write a review as I was hoping that they would finally do the right thing and at least return calls to correct an issue. Bought a I have hesitated to write a review as I was hoping that they would finally do the right thing and at least return calls to correct an issue. Bought a preowned 2 year old vehicle, and was assured that I would receive it with all checks done brakes, tires and in pristine condition. Also purchased their “best ever, covers EVERYTHING” easy care policy. Got it and tho it looked clean inside, found tons of previous owners belonging and rotten orange peels wedged in the foldaway seats. Had to have brakes and tires replaced, but should have noticed red flags right then. A couple of times it took 2 or 3 attempts To close the doors, and then, with my babies in the car, the doors would not close. The wiring harness had obviously had severe water damage,and the wonderful “COVERS EVERYTHING policy doesn’t cover corrosion. Tried to return the vehicle but Couldn’t get ANYONE to speak to and NO ONE will return a call in a timely fashion. I had to trade in this Vehicle after less than a month, at a huge loss because I needed something reliable. I have as yet been unsuccessful in canceling the policy. This has been a very expensive nightmare for us, all thanks to them not living up to their claims. More

Recent Purchase Experience I had been looking online for a vehicle for some time now and this past Tuesday I had decided to get out and look. I came to Hennessy JLR Buckhead bec I had been looking online for a vehicle for some time now and this past Tuesday I had decided to get out and look. I came to Hennessy JLR Buckhead because I had set my heart on a Range Rover but needed to finally drive it and decide on a model. When my daughter an I arrived we parked and began looking at the available inventory. We walked from one side to the other and not one person came to greet or assist in any way. We continued then Craig Giddens who was already helping another gentleman asked was anyone assisting us I replied no and he said if we didn’t mind we could tag along as he was explaining some things to the other customer so we did. He went to finish up with the other customer and just when we were leaving other sales associates after seeing us follow Craig and the gentleman around now wanted to acknowledge us. I declined an as we were headed to the car to leave Craig approached and asked if we had any questions or if I had seen something that I was interested. We didn’t see anything just walking around but he offered to go through inventory on the computer and that made all the difference. He took the time to listen to our wants and needs in the car narrowed down the search and we found 3 vehicles. First one was sold the 2nd another sales associate had the keys and the 3rd I wasn’t in love with so we declined. Craig had been gone for a while but when he returned he said he had been working for us and that he had found our car. I was reluctant but he had did just that. I knew when my daughter an I had sat in the car that this was it. We test drove it and decided that this was in fact the car for us. Craig was an extremely diligent in helping us find out car. Craig was very personable and professional throughout the purchase process and I would most certainly refer/recommend him. Let’s not leave out that he left me in the hands of the best finance department specialist Rick Robbins who also was of huge assistance during this process. Thanks again guys you were awesome. It was a long day but it was extremely worth it all! Thanks Erin in parts for my keys! A very happy customer 🙂 More

Great communication from my sales guy Craig! This was my first luxury purchase. Craig Giddens was my sales guy. He continues to communicate with me via text or phone call even after the sale to a This was my first luxury purchase. Craig Giddens was my sales guy. He continues to communicate with me via text or phone call even after the sale to answer and guide me with any of my questions or concerns. Honesty Is what I think of when I think of Craig. That is a character that is hard to find and I am glad I found Craig for my purchase. He does exactly what he says he is going to do !!! Highly recommend! More

Great experience at Jaguar Buckhead with Jim ! Jim was a great sales rep to deal with. Unlike other luxury dealerships that either ignored me completely or used tired sales tactics to try and close Jim was a great sales rep to deal with. Unlike other luxury dealerships that either ignored me completely or used tired sales tactics to try and close a deal, Jim was professional, patient, knowledgeable and fun. I left the lot feeling happy and excited about my new ride, the 2019 Jauguar E Pace. I took a few days to make my decision and was treated with kindness and respect the entire time. I also felt like I was given a fair market price and value for my trade out. Thank you Jim and the team at JLRB. Highly recommend !! - Steven and Lindsay Rubenstein More