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Jaguar Land Rover Buckhead
Atlanta, GA
115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 115 reviews
November 22, 2019
6 hour wait I have two Range Rover’s that I bring in for service all the way from Columbus, GA. Each time I have been I don’t need a loaner vehicle be cause it is I have two Range Rover’s that I bring in for service all the way from Columbus, GA. Each time I have been I don’t need a loaner vehicle be cause it is only going to take 2 hours. On several occasions I have spent as many as 6 hours waiting on my vehicle. I drive 2 hours to get here so I make appointments when I come to area. I am always inconvenienced because I am always told I don’t need a loaner or that they are short on the loaners. I feel as though we spend a lot of money with this dealership. This is my fourth Range Rover I have purchased from this dealership. If the company needs to make more loaners available for their customers then this is what needs to happen. More
by Jay19964
Employees Worked With
Paul Rasmussen
November 20, 2019
They won on honesty, which is why I will return The most critical aspect of a dealer to consumer relationship is honestly, without which no transaction can be assured or trusted. When I approac The most critical aspect of a dealer to consumer relationship is honestly, without which no transaction can be assured or trusted. When I approached Hennessy about purchasing a CPO Jaguar model, there was a question about communication of price. The dealer and I had a disagreement about which price had been presented about a vehicle. Hennessy stood up to every promise and made the purchase fair, fast and efficient. Their reputation was far more important to them than any perceived difference, as I knew from my side what was communicated and what I expected. From a brand standard perspective, perfect. The dealership is beautiful and every staff member is an advocate for their brand. But it's honesty where Hennessy wins the day, and wins my loyalty. Pure honesty, from the construction of the deal to being very honest about what Jaguar owners can expect from a service perspective about a very unique, storied brand. I spend a lot of time in auto dealers due to my job. I know the process, and I know how easily it would have been for Hennessy to attempt to mangle pricing and upsell options to ruin what I thought was "a good deal." They did none of that. They met me where I was, sold me the car I requested, gave me zero nonsense in the finance office and sent me away thrilled. As for my rep Shawn, there is literally none better with whom you could do business. Run to this dealership eyes wide open and they will do exactly what they say, protecting their reputation and your best interests in the process. All the stars for Hennessy. Well done. More
by Jason Kibby
Employees Worked With
Shawn
October 30, 2019
Great experience and true team effort. Todd M. is the true Sales Guide professional and regardless of price point, the service before and after is superb. Great dealership from a great family. true Sales Guide professional and regardless of price point, the service before and after is superb. Great dealership from a great family. More
by Atlanta037
Employees Worked With
Myron Beck, Todd Miller
October 10, 2019
It was pleasure doing business with Seth Snyder and Jag & Land of Buckhead. Very professional and courteous. Look for Seth when you need luxurious vehicles! Land of Buckhead. Very professional and courteous. Look for Seth when you need luxurious vehicles! More
by CJ
Employees Worked With
Seth Snyder
October 10, 2019
Outstanding Service Seth is an outstanding human who is dedicated to his craft. I wouldn’t consider anyone else for my business. I highly recommend him. Glad to see Seth is an outstanding human who is dedicated to his craft. I wouldn’t consider anyone else for my business. I highly recommend him. Glad to see him being successful in his new endeavors. More
by David Allen
Employees Worked With
Seth Snyder
September 28, 2019
Great service. I’ve known Seth for a long time and his authenticity and honesty is what always impressed me I will continue to buy for him from now on. Great guy to I’ve known Seth for a long time and his authenticity and honesty is what always impressed me I will continue to buy for him from now on. Great guy to work with on getting you into a new car More
by Anthonys229
Employees Worked With
Seth Snyder
September 26, 2019
A true 5 star experience. Dealing with Seth, you can tell he is a straight shooter, and I really appreciated that when dealing with him. There wasn't any bs just honesty. He he Dealing with Seth, you can tell he is a straight shooter, and I really appreciated that when dealing with him. There wasn't any bs just honesty. He helped me find what I wanted not what he wanted me to buy. More
by cconley
Employees Worked With
Seth Snyder
September 26, 2019
Incredible customer service Absolutely the best car buying experience I've had. Impeccable customer service throughout the entire dealership. Maurice Davis was so easy to work wi Absolutely the best car buying experience I've had. Impeccable customer service throughout the entire dealership. Maurice Davis was so easy to work with throughout the entire process. Thank you for everything. More
by Graner
Employees Worked With
Maurice Davis
September 26, 2019
Responsive and personal customer service Seth Snyder goes above and beyond for his customers. He is extremely responsive and takes time to listen to your personal needs. I would highly recomm Seth Snyder goes above and beyond for his customers. He is extremely responsive and takes time to listen to your personal needs. I would highly recommend working with him. More
by Laporte
Employees Worked With
Seth Snyder
September 26, 2019
I found a unicorn in a thoroughbred stable! I had been shopping for a Mini Cooper when I spied one on the Jaquar Land Rover Buckhead lot. I walked across the street and Seth reached out to me w I had been shopping for a Mini Cooper when I spied one on the Jaquar Land Rover Buckhead lot. I walked across the street and Seth reached out to me warmly and openly. I was impressed with his authenticity. He knew what I was looking for--he knew I'd found it. He made no effort to up sell me and was as enthusiastic about my choice as I was. He knew I had done my homework and also knew I wasn't going to find a better deal. He was confident that the dealership would work to make the sale happen. I appreciated his confidence and responsiveness; the test drive was like a mini road trip with an old friend. I've loved the car and finding it where I didn't really expect to made it seem magical. That Seth made the process easy was more magical as well. Thanks Seth for making the experience so fun and easy. Daniel picked up where Seth left off--as the day I closed the deal, Seth had a well earned vacation day. Daniel worked seamlessly with the groundwork that Seth had begun. They were playing from the same playbook, singing from the same hymnal and he was there to help get the deal all worked out. Together, they were a fantastic team and I was treated incredibly well from start to finish. I can't recommend these two highly enough. Thanks so much for helping me into a great car! More
by Spencer
Employees Worked With
Daniel Anton, Seth Snyder
