
Jaguar Land Rover Buckhead
Atlanta, GA
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My wife and I drive Range Rovers. We recently had to take one of our vehicles in for an unexpected maintenance issue. Everyone in the service department were very courteous. The se We recently had to take one of our vehicles in for an unexpected maintenance issue. Everyone in the service department were very courteous. The service advisor (Byron Jackson), was very professional, and kept us informed. He was able to get our vehicle repaired and back to us within 48 hours. From start to finish the experience was great! More
Bryson Cantrell is garbage. I wouldn’t recommend him as a service advisor to anyone. He is not honest and very nonchalant. Read my detail review in the review section on the dea I wouldn’t recommend him as a service advisor to anyone. He is not honest and very nonchalant. Read my detail review in the review section on the dealerships website. Chris Klbecka, Service Manager was very professional in clearing up the matter. More
Damien always takes care of me. I enjoy working with him. The dealership inadvertently misplaced a part and he’s been helpful in addressing the issue. I enjoy working with him. The dealership inadvertently misplaced a part and he’s been helpful in addressing the issue. More
The service and result of my purchasing experience left me really unhappy. Prior to hiring an inspector to assess the automobile, I was quite pleased and happy. According to the inspector's report, which w me really unhappy. Prior to hiring an inspector to assess the automobile, I was quite pleased and happy. According to the inspector's report, which was made public, the engine was changed out for a junk yard engine. Despite my dissatisfaction with the situation, the car was returned. Since Hennessy Jaguar is a reputable brand, there ought to have been an inspection from their business before selling a car with inaccurate mileage and a modified engine. Before buying this automobile, this information was not given. The salesman should be ashamed of himself for using religious passages to support his lemon-selling strategy. More
I was very displeased with the confrontation between Chris/Will houston over the price of tires of which he quoted to me a price of 1587 when in fact i was charged 2500 for a set of tires. While standin Chris/Will houston over the price of tires of which he quoted to me a price of 1587 when in fact i was charged 2500 for a set of tires. While standing there Chris made a condesending remark to me by saying Range Rovers were expensive to maintain... I was so appalled by the comment that it took every once of my temper to hold back afraid that my vehicle would not be completed and instead I retorted back my income by letting him know I was in the HIGH SIX figure bracket. I smiled with cordiality realizing that he was a racist who tried to beat ne up because his service manager was a complete liar who told me the price of tires... I wish som e one would pull the voice recordings so that they can listen to what he said... I would never come back there for service although I met other staff members whom I thought was very nice and professional More