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Jaguar Land Rover Buckhead

Atlanta, GA

3.9
115 Reviews

3040 Piedmont Road NE

Atlanta, GA

30305

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Showing 115 reviews

October 20, 2024

All great ! Persons very very helpful and delivered very timely . Car was perfect and service was cost effective More

by jmartell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Vartiak
January 28, 2024

Mr. Mauricio Frias is an amazing sales person. Upon arriving on the lot, he approached my husband and I with a smile. He greeted us and asked if he could assist us in any way. From that point forward h More

by Keys_to_the_Car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Frias
Feb 02, 2024 -

Jaguar Land Rover Buckhead responded

We're truly elated upon reading your 5-star feedback for Mauricio Frias! To hear that he provided kind, communicative, and attentive service from start to finish means the world to us. Mauricio certianly cares about his clients and excels at what he does; we will gladly pass along your appreciation. Congratulations on a wonderful purchase experience and on your new vehicle! Sincerely, The Hennessy Land Rover Buckhead Team

November 21, 2023

The sales staff was very attentive, knowledgeable, courteous, and they made the experience great.The attention was very focused and making sure I understood what was happening More

by MsTurner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurriceo
Nov 22, 2023 -

Jaguar Land Rover Buckhead responded

Ms. Turner, We're thrilled to hear that our sales staff provided attentive, knowledgeable, and courteous service, making your visit enjoyable. Our team takes immense pride in ensuring that every customer feels well-informed and supported throughout their journey with us. It's wonderful to know that our focus on clarity and understanding resonated with you. We're committed to continuing to provide top-notch service, always aiming to empower our customers to make the best-informed decisions for themselves. We appreciate your kind words and look forward to assisting you in the future! Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

September 09, 2023

I purchased my 2006 Range Rover Sport brand-new from your dealership. You all have serviced my vehicle for the last 17 years. More

by Lcneely
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brooks , Paul Rasmussen
Sep 11, 2023 -

Jaguar Land Rover Buckhead responded

Thank you so much for leaving 5 stars. We appreciate your trust in us over the past 17 years to service the Range Rover Sport you purchase brand-new from us! We look forward to serving you for years to come. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

July 27, 2023

I was really pleased with the customer service and I am so happy about my purchase. More

by Rcs6106
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Murray
Jul 28, 2023 -

Jaguar Land Rover Buckhead responded

We're happy to hear that you're happy with your purchase and the customer service you received! Thank you for choosing Hennessy; we look forward to serving you with excellence for years to come. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

July 04, 2023

Jim Vartiak, our service guy, is the consummate professional. Always courteous and very very helpful! More

by Mroudane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Vartiak
Jul 07, 2023 -

Jaguar Land Rover Buckhead responded

Wow -- we're elated upon reading your feedback about Jim Vartiak! Jim's dedication to providing top-notch service certainly shows; we are honored to pass along your high remarks. We (Jim in particular) look forward to serving you with courtesy and excellence again down the line! Sincerely, The Hennessy Jaguar Land Rover Buckhead Service Team

Jul 07, 2023 -

Mroudane responded

Give Jim Vartiak a big raise!

June 28, 2023

I spoke to two individuals at the Dealer - Mauricio, the Sales Rep, and his Sales Manager, Brad. Mauricio was a “fast talker” who preferred talking instead of listening. He never bothered to read my contact More

by mgenhay
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mauricio (Sales), Brad (Sales Manager)
Jul 03, 2023 -

Jaguar Land Rover Buckhead responded

Thank you for taking time to bring your concerns to light. We strive to provide excellent customer service, always, and we're truly sorry to hear that we were unable to meet your expectations regarding the deal. We wish you the best in your future endeavors with Jaguar Land Rove, and we would like to earn the opporunity to serve you with excellence in the future. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

June 19, 2023

Couldn’t help me - felt like my time was wasted after explicitly stating my situation and terms - I felt they didn’t car and wasted my time More

by larrywatsonjr
Recommend Dealer
No
Employees Worked With
Brandon Murray
Jun 20, 2023 -

Jaguar Land Rover Buckhead responded

Larry, we truly regret reading this review from you. We aim to provide efficient, exceptional service to all of our clients, always; we're so sorry to hear that you left feeling this way. We hope for the opportunity to provide you with 5-star service in the future. Sincerely, The Hennessy Jaguar Land Rover Buckhead Team

May 09, 2023

Quality service with honest recommendations. They treat my vehicle as if it was their own. More

by bobredella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Cantrell
May 10, 2023 -

Jaguar Land Rover Buckhead responded

Bob, we're honored to have provided you with quality, honest service and communication. This is the Hennessy way. We look foward to serving you again down the line! Sincerely, The Hennessy Jaguar Land Rover Buckhead Service Team

May 02, 2023

I have been waiting over 2 months on my car to be repaired. They put the wrong part on it and I am still waiting. No response to my calls. More

by Bonnie.morton
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ryan
May 02, 2023 -

Jaguar Land Rover Buckhead responded

Bonnie, thank you for bringing your concerns to our attention. We understand that you've spoken directly with our Management Team and have picked up your vehicle as of this afternoon. Please do not hesitate to reach out for Ryan or our Service Manager, Jorge Morchio, if any further concerns arise! Sincerely, The Hennessy Jaguar Land Rover Buckhead Service Team

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