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Jaguar Land Rover Boston

Boston, MA

4.7
212 Reviews
Welcome to Jaguar Land Rover Boston, where we'll go above and beyond for each and every customer who visits our dealership. As a Herb Chambers Company, we have a track record of excellence within the Greater Boston Area. Customers come to us from all across the Bay State when they're in need of new Jaguar or Land Rover sales, financing or service, because they know our team is composed of experts they can trust. Our goal is for every shopper's experience with us to be a great one, and we'll do everything we can to ensure your happiness.
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1188 Commonwealth Avenue

Boston, MA

02134

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Showing 212 reviews

July 29, 2022

I would have given zero stars but had to give one to write the review, my wife was adamant about bringing the car to the dealership she has a 2015 Land Rover sport with the check engine light on the das More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Wilson
July 27, 2022

Rex is an extremely nice sale. He worked overtime to help me with a trade-in. Even though I didn't actually purchase the sale due to multiple reasons, he is always nice and patient More

by Peggie Zhou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Nowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

No need to repeat the experience again, Victor started off great, and then knowing something was not being taken care of for one of his customers and not saying anything, unforgivable, unacceptable. You l More

by lbhartwell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Argueta
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2022

I am not sure how this dealership is rated so high. Dropped off my car Monday (no loaner car available). The dealer ship is addressing the same issues not fixed in April. I was told it would take More

by A
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Albertian
July 16, 2022

Rex was incredibly knowledgeable, hospitable, responsive and patient. I couldn't recommend him enough. I had endless questions as it was my first time buying from a dealership and I'm elated with my purchas More

by tabmaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Nowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prerak Kansara
July 14, 2022

Very good dealership with very helpful people and easy processes. Very recommended. Great costumer service More

by jkassin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Nowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Victor was super helpful and honest. He took a lot of the worries out of buying a vehicle based on pictures, sight unseen. Highly recommend Victor as your salesperson. More

by Joe Ole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prerak Kansara
May 31, 2022

Vic Argueta made me feel comfortable in the showroom! He took me on a tour, and guided me through the cars available. He was informative and answered with honesty and patience. Vic was attentive, effici More

by Jason A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prerak Kansara
April 27, 2022

Rex was extremely helpful, courteous and walked me through each stage of purchasing. I would recommend Rex and would definitely shop at Herb Chambers Land Rover in Boston for my next car. More

by Riles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Nowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Afte talking with the general manager to resolve finance issues when buying my car I have decided to update my review. The sales dept was professional and courteous. More

by 66chevelle.jh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rex Nowell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean King, Prerak Kansara
Apr 26, 2022 -

66chevelle.jh responded

Poor customer service

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