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Jaguar Land Rover Bluff City
Memphis, TN
606 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 606 reviews
July 06, 2019
Professionalism at its finest We just bought a new E-PACE from Bluff City Jaguar and we could not have had a better experience. Alan Morgan is the epitome of knowledgeable and pr We just bought a new E-PACE from Bluff City Jaguar and we could not have had a better experience. Alan Morgan is the epitome of knowledgeable and professional. The finance manager and sales manager did everything they could to handle our deal with professionalism and honesty. We're certainly glad we finally found a luxury dealership in Memphis worth doing business with. More
by rborgognoni
Verified CustomerEmployees Worked With
July 06, 2019
Great Experience! Stopped by to test drive a Range Rover Sport. Ricky Sulcer and Alan Morgan were great to deal with. I ended up buying the Sport. The guys were very kn Stopped by to test drive a Range Rover Sport. Ricky Sulcer and Alan Morgan were great to deal with. I ended up buying the Sport. The guys were very knowledgable and straight forward. It was a great buying experience! More
by CDJOHNS42
July 05, 2019
Excellent!!! The sales & service team was very informative & sensitive towards my specific concerns or questions. Very professional and excellent with time manage The sales & service team was very informative & sensitive towards my specific concerns or questions. Very professional and excellent with time management. The entire team made me feel very "special". I would definitely recommend the location and the entire team that assisted my purchase. More
by Special
Employees Worked With
Other Employees :
Andrea Buchanan, Eric Suffield, Steve Gibson, Grant Buchanan
July 04, 2019
Repair Great experience... someone tried to break in to my new car and I had to get repairs to my new Range Rover. Everyone was very helpful... Great experience... someone tried to break in to my new car and I had to get repairs to my new Range Rover. Everyone was very helpful... More
by KBHOUSE
July 04, 2019
Jason and Eric I have purchased two vehicles from Eric Suffield and he has been great. He had all my paperwork done so that my time sitting in the dealership wastin I have purchased two vehicles from Eric Suffield and he has been great. He had all my paperwork done so that my time sitting in the dealership wasting time waiting on banks was minimized. It was so great to just sign papers and spend the rest of the time getting a first class setup of my vehicle by Jason Jenkins, another super nice and knowledgeable guy. My next vehicle will be from them. More
by kingbibby
June 30, 2019
Never greated I have been in 3 times for service since my purchase and never been greeted until I walk by 2 service men and I always see mr Calvin Powell and he alw I have been in 3 times for service since my purchase and never been greeted until I walk by 2 service men and I always see mr Calvin Powell and he always greets me with a smile and then I see Todd but because he was busy he greeted me and gave me great customer service. I was dissatisfied with my service bill. I was chared almost $300 for I thought was an only an oil change and some other type of fluid was added but not brought to my attention until my vehicle was ready for pickup. If you come in for an oil change and if you think something else need to be added please contact the car owner so there wont be a shock factor at payment. That would be helpful. Stephanie More
by showtimesc
June 29, 2019
Excellent Service The service team is outstanding! I was kept informed along the way and never felt rushed during any interactions. The team always deliver profession The service team is outstanding! I was kept informed along the way and never felt rushed during any interactions. The team always deliver professional and friendly service! Plus the job is always done right! Thanks to Dane, Mike, and Calvin for always going above and beyond! More
by Ms.KayKay
June 28, 2019
I would Never recommend this dealership I have A hard time recommending the service center simply because i would Never recommend the dealership for anyone to do business with. Their service I have A hard time recommending the service center simply because i would Never recommend the dealership for anyone to do business with. Their service department is ok however the internal workings of the dealership lacks any decent service. More
by Kelly
June 25, 2019
Courteous and considerate. My total experience was most acceptable. Add-on work was adequately explained. My shuttle driver, Adam was very personable and a considerate, safe d My total experience was most acceptable. Add-on work was adequately explained. My shuttle driver, Adam was very personable and a considerate, safe driver. Overall; a good service experience. More
by revmlee
June 18, 2019
Great Service my F Pace was brought in by my wife and drop off they gave her a loaner F Pace so she can go and do the things needed and had the my vehicle ready whe my F Pace was brought in by my wife and drop off they gave her a loaner F Pace so she can go and do the things needed and had the my vehicle ready when they said it would be Great Service , Thanks More
by kbradsh1
Employees Worked With
