Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaguar Land Rover Bluff City
Memphis, TN
590 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 590 reviews
June 29, 2019
Excellent Service The service team is outstanding! I was kept informed along the way and never felt rushed during any interactions. The team always deliver profession The service team is outstanding! I was kept informed along the way and never felt rushed during any interactions. The team always deliver professional and friendly service! Plus the job is always done right! Thanks to Dane, Mike, and Calvin for always going above and beyond! More
by Ms.KayKay
Verified Customer
June 28, 2019
I would Never recommend this dealership I have A hard time recommending the service center simply because i would Never recommend the dealership for anyone to do business with. Their service I have A hard time recommending the service center simply because i would Never recommend the dealership for anyone to do business with. Their service department is ok however the internal workings of the dealership lacks any decent service. More
by Kelly
June 25, 2019
Courteous and considerate. My total experience was most acceptable. Add-on work was adequately explained. My shuttle driver, Adam was very personable and a considerate, safe d My total experience was most acceptable. Add-on work was adequately explained. My shuttle driver, Adam was very personable and a considerate, safe driver. Overall; a good service experience. More
by revmlee
June 18, 2019
Great Service my F Pace was brought in by my wife and drop off they gave her a loaner F Pace so she can go and do the things needed and had the my vehicle ready whe my F Pace was brought in by my wife and drop off they gave her a loaner F Pace so she can go and do the things needed and had the my vehicle ready when they said it would be Great Service , Thanks More
by kbradsh1
Employees Worked With
June 15, 2019
good work but Everything that needed to be completed on my car was done but it would be nice to have had a little more communication. They had my car for a full we Everything that needed to be completed on my car was done but it would be nice to have had a little more communication. They had my car for a full week without a word from them about why it was taking so long. Turns out it was legitimate but I was surprised not to have heard from them until I contacted them to find out when it would be ready More
by jisaacson
June 14, 2019
New Land Rover Ken And Eric made this a fast and easy transaction. They went over and above to be sure we were happy and understood everything about our purchase and Ken And Eric made this a fast and easy transaction. They went over and above to be sure we were happy and understood everything about our purchase and our new car. More
by RVaughan76
Employees Worked With
Eric Suffield, Ken Smith
June 13, 2019
My daughters Discovery My daughters vehicle was purchased in Shrevrport. She attends Ole Miss and the engine light illuminated so I had her drop it off with Chad on a Friday My daughters vehicle was purchased in Shrevrport. She attends Ole Miss and the engine light illuminated so I had her drop it off with Chad on a Friday. On Monday he contacted me as requested to discuss our options. He handled it like a pro. I was ready for a difficult situation and got perfection. As a Dad if two girls thank you More
by Rico57
Employees Worked With
Chad Henze
June 13, 2019
Black package application Black package which included wheels grill and lettering were applied Looks amazing ! Very happy ! New tires and service were also done Employees Black package which included wheels grill and lettering were applied Looks amazing ! Very happy ! New tires and service were also done Employees were very friendly and helpful More
by WENDY.VOLS
Employees Worked With
Chad Henze
June 13, 2019
Vehicle purchase Bought a CPO Range Rover this week and am very pleased with the experience and the car. They were fair with the financial terms. The paperwork was ver Bought a CPO Range Rover this week and am very pleased with the experience and the car. They were fair with the financial terms. The paperwork was very efficient. More
by mh_0302
Employees Worked With
Dennis Fry, Ricky Sulcer, Eric Suffield, Mike Golladay
June 11, 2019
My experience was Great... Derrick Chatman you rock!!.. All I can say is that you made it happen and I appreciate you...Thank you very much was Great... Derrick Chatman you rock!!.. All I can say is that you made it happen and I appreciate you...Thank you very much More
by MTODDBLUFFCITY
