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Jaguar Land Rover Bluff City

Memphis, TN

4.7
606 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you. We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center. We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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6335 Wheel Cove

Memphis, TN

38119

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Showing 606 reviews

August 04, 2019

OUTSTANDING CUSTOMER SERVICE Third Jaguar, 2nd at this location. I highly Recommend the "Jaguar Experience" to all listening ! Ken Smith, you are the best!! Forever a "Jaguar girl More

by Jones, Selena100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Smith
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

We think Ken is the best too! Thank you for taking your time to give him a 5 star rating =)

August 01, 2019

Pleasant Experince for the second time My wife bought a Discovery last year and dealing with Ken Smith was such a pleasant experience. When she brought her Discovery in for service work sh More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Buchanan, Dee Yoakum
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Thank you so much for your kind words! We are happy you were able to get into a car that you love and enjoy!

July 31, 2019

A very smooth transition. It has been a few years since I purchased my last vehicle, so I felt little uneasiness about what to expect based upon both good and bad experiences i More

by RAYMOND8365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Suffield, Ken Smith, Grant Buchanan
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate you sharing your excellent experience with our dealership! Thank you for your business!

July 29, 2019

Great experience as usual! This is the fifth car I have purchased from Bluff City. The experience is always positive; the sales staff, in this case Steve Gibson, knowledgeable More

by PMERCED1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gibson, Ken Smith, Dee Yoakum
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate you and your business! Thank you for sharing your experience and the excellent rating!

July 28, 2019

My dream car I received the best customer service from Steve, Dee and the finance guy. Very professional! My husband and I were satisfied with the entire outcome. More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gibson, Grant Buchanan, Dee Yoakum
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Wow! Thank you for the excellent rating! We're happy to see another happy customer =)

July 26, 2019

Another Hassle Free Purchase from Bluff City Bought our 6th vehicle from this dealership. There is always no hassle, no pressure from them. Sales Department, Service Department and Parts Departme More

by J.BAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Yoakum
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate you sharing your fantastic experience! It means a lot knowing we have another happy customer!

July 25, 2019

Great service Chad is very personable and willing to go the extra mile to take care of the details. He is exceptional to deal with and makes sure you are not inconv More

by Dale
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

We couldn't agree more! Chad is a key member of our team! Thank you for the 5 star rating!

July 24, 2019

Hassle-free and surprisingly easy This dealership has been our main service provider for the last 5 years. I am thankful that there are people in this business that care for the custom More

by LHAMBERLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Henze
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for taking your time to write such a great recommendation! We appreciate you!

July 19, 2019

Memphis Awesome service team Chad rocks and is a superstar in customer service Attentive Kind and caring Good people skills and makes you feel special More

by sdowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Jul 23, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate your kind words! We think Chad is fantastic at his job and we're glad you think so too =)

July 18, 2019

Too long for an oil change I was there three hrs for an oil change. The courtesy wash was very poor only half of the car was wash. Although the inside detail was excellent. More

by speakwithsean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Fry, Eric Suffield, Ken Smith, Chad Henze
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