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Jaguar Land Rover Bluff City

Memphis, TN

4.7
590 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you. We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center. We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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6335 Wheel Cove

Memphis, TN

38119

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Showing 590 reviews

July 25, 2019

Great service Chad is very personable and willing to go the extra mile to take care of the details. He is exceptional to deal with and makes sure you are not inconv More

by Dale
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

We couldn't agree more! Chad is a key member of our team! Thank you for the 5 star rating!

July 24, 2019

Hassle-free and surprisingly easy This dealership has been our main service provider for the last 5 years. I am thankful that there are people in this business that care for the custom More

by LHAMBERLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Henze
Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for taking your time to write such a great recommendation! We appreciate you!

July 19, 2019

Memphis Awesome service team Chad rocks and is a superstar in customer service Attentive Kind and caring Good people skills and makes you feel special More

by sdowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Jul 23, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate your kind words! We think Chad is fantastic at his job and we're glad you think so too =)

July 18, 2019

Too long for an oil change I was there three hrs for an oil change. The courtesy wash was very poor only half of the car was wash. Although the inside detail was excellent. More

by speakwithsean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Fry, Eric Suffield, Ken Smith, Chad Henze
July 18, 2019

Thanks Great service, plus thanks for the car wash! Just had my car keys programmed. The parts department was very knowledgeable , plus they had the keys in More

by lawrence.fortney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Jul 23, 2019 -

Jaguar Land Rover Bluff City responded

We're so happy we could help! Thank you for your business =)

July 17, 2019

Above and Beyond My door latch malfunctioned on driver side door. The roadside assistance team went into action and took excellent care of me. A loaner car was brough More

by EATONJENNIFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Jaguar Land Rover Bluff City responded

We're so happy we were able to help! Thank you for taking your time to write us an amazing review!

July 16, 2019

Extraordinary Service Dane worked with me to coordinate the loaner vehicle and to insure my vehicle was repaired in a timely manner. He kept me updated throughout the week. More

by jscott62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Jaguar Land Rover Bluff City responded

We are pleased you had a great experience! Dane is a fantastic service adviser!

July 14, 2019

Very kind and helpful staft We had an appointment with Jason, and we were greeted as soon as we walked in the door by another salesman who asked us how he could help us. He direc More

by RDMEADOWS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your great car buying experience with Jason! He is definitely an awesome person & sales consultant.

July 12, 2019

Visor Issue with my visor over the holiday. Calvin Powell took care of me. Ordered the part. Told me when it would be here. Part arrived and my normal s More

by kelly.golden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Henze
Jul 17, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate you taking your time to write us a fantastic review! Chad is an excellent adviser =)

July 12, 2019

Terrific As always, Chad continues to provide excellent service. Have never had an unpleasant experience. This is indeed rare based on other dealerships I More

by BO.BRASWELL
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Jul 17, 2019 -

Jaguar Land Rover Bluff City responded

We think very highly of Chad and we're so happy you do too! Thank you for the 5 star review!

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