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Jaguar Land Rover Bluff City
Memphis, TN
590 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 590 reviews
August 08, 2019
Best in Service I was Very pleased with the service center from making my service appt to picking up my truck. Dane was very friendly, knowledgeable & helpful! Both I was Very pleased with the service center from making my service appt to picking up my truck. Dane was very friendly, knowledgeable & helpful! Both service guys were great! More
by FELESHATODD
Verified CustomerEmployees Worked With
Other Employees :
Todd Fulford was really polite & helpful with the loaner vehicle.
August 08, 2019
Marsh service Chad and staff did a great job. I was very impressed by the support and attention I received and the help they provide bided to my wife. Thank you s Chad and staff did a great job. I was very impressed by the support and attention I received and the help they provide bided to my wife. Thank you so much! More
by DTMATTY
Employees Worked With
Chad Henze
August 06, 2019
Great experience Range Rover Memphis has been excellent with servicing my Range Rover Sport. Even if I call the day before they get me in. Highly recommend! Range Rover Memphis has been excellent with servicing my Range Rover Sport. Even if I call the day before they get me in. Highly recommend! More
by Saraht
Employees Worked With
Chad Henze
August 04, 2019
Ken Smith was Awesome! Thank you Mr. Smith for your time and hardwork! This was a great experience. I highly recommended Mr. Ken Smith and Bluff City to anyone! Thank you Mr. Smith for your time and hardwork! This was a great experience. I highly recommended Mr. Ken Smith and Bluff City to anyone! More
by Jag19
Employees Worked With
Ken Smith
August 04, 2019
OUTSTANDING CUSTOMER SERVICE Third Jaguar, 2nd at this location. I highly Recommend the "Jaguar Experience" to all listening ! Ken Smith, you are the best!! Forever a "Jaguar girl Third Jaguar, 2nd at this location. I highly Recommend the "Jaguar Experience" to all listening ! Ken Smith, you are the best!! Forever a "Jaguar girl" More
by Jones, Selena100
Employees Worked With
Ken Smith
August 01, 2019
Pleasant Experince for the second time My wife bought a Discovery last year and dealing with Ken Smith was such a pleasant experience. When she brought her Discovery in for service work sh My wife bought a Discovery last year and dealing with Ken Smith was such a pleasant experience. When she brought her Discovery in for service work she was given a Velar as a loaner vehicle. She fell in love with this model and dealing with Ken again we were able to work out a very favorable deal so she could purchase the new Velar. I must say that Ken is more than professional! He is our go to guy now when we will consider ever buying another vehicle. The staff at Bluff City were all so wonderful to work with that you were always made to feel at home. I would absolutely recommend Ken to anyone considering an automobile purchase. You will be glad you did. More
by Mike
Employees Worked With
Grant Buchanan, Dee Yoakum
July 31, 2019
A very smooth transition. It has been a few years since I purchased my last vehicle, so I felt little uneasiness about what to expect based upon both good and bad experiences i It has been a few years since I purchased my last vehicle, so I felt little uneasiness about what to expect based upon both good and bad experiences in the past. This was my first experience with a Land Rover dealership and from the time a was greeted at the door, working especially with Ken Smith in sales, Eric Suffield and Grant Buchanan in administration, it has been a very smooth transition into a newer vehicle. If you are looking for a new or used vehicle and decide to give this dealership a visit, ask for Ken Smith. More
by RAYMOND8365
Employees Worked With
Eric Suffield, Ken Smith, Grant Buchanan
July 29, 2019
Great experience as usual! This is the fifth car I have purchased from Bluff City. The experience is always positive; the sales staff, in this case Steve Gibson, knowledgeable This is the fifth car I have purchased from Bluff City. The experience is always positive; the sales staff, in this case Steve Gibson, knowledgeable, friendly and absolutely not given to high pressure tactics. Ken Smith, who I have always worked with before, was unfortunately on vacation when I came in but Steve was great. I see no reason to buy a Jaguar from anyone other than Bluff City! More
by PMERCED1220
Employees Worked With
Steve Gibson, Ken Smith, Dee Yoakum
July 28, 2019
My dream car I received the best customer service from Steve, Dee and the finance guy. Very professional! My husband and I were satisfied with the entire outcome. I received the best customer service from Steve, Dee and the finance guy. Very professional! My husband and I were satisfied with the entire outcome. More
by Jo
Employees Worked With
Steve Gibson, Grant Buchanan, Dee Yoakum
July 26, 2019
Another Hassle Free Purchase from Bluff City Bought our 6th vehicle from this dealership. There is always no hassle, no pressure from them. Sales Department, Service Department and Parts Departme Bought our 6th vehicle from this dealership. There is always no hassle, no pressure from them. Sales Department, Service Department and Parts Department people are always friendly and helpful. More
by J.BAKER
