Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaguar Land Rover Bluff City
Memphis, TN
590 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 590 reviews
August 28, 2019
Second Car Here! Ken always takes care of me. This is my second car here. Both time was such a pleasure. I like the Land Rover Bluffcity better than any deal else in M Ken always takes care of me. This is my second car here. Both time was such a pleasure. I like the Land Rover Bluffcity better than any deal else in Memphis! More
by Daniel
Verified Customer
August 27, 2019
First time Very friendly and fun. Exceeded my expectations. Really enjoy the product and look forward to seeing how many miles I can get. The team was impressive Very friendly and fun. Exceeded my expectations. Really enjoy the product and look forward to seeing how many miles I can get. The team was impressive with there help. More
by Bucky.Stewart
Employees Worked With
August 27, 2019
My experience Dane ,was polite from me making my appointment to the end .Dane was helpful by getting a shuttle service in a timely manner.Great service. Dane ,was polite from me making my appointment to the end .Dane was helpful by getting a shuttle service in a timely manner.Great service. More
by dee51
August 24, 2019
Courteous My time spent at Range Rover of Memphis is always pleasant. Polite and knowledgeable staff makes going there a joy. Would recommend to all of my frien My time spent at Range Rover of Memphis is always pleasant. Polite and knowledgeable staff makes going there a joy. Would recommend to all of my friends. Also the dealership is always very clean and presentable. More
by AVIONCE
August 16, 2019
Easy to work with It was a great experience doing business with everyone. Would definitely purchase from them again. It’s was a no pressure situation during the whole It was a great experience doing business with everyone. Would definitely purchase from them again. It’s was a no pressure situation during the whole sales process. More
by Kevin Carter
Employees Worked With
Mike Golladay, Grant Buchanan, Dee Yoakum
August 15, 2019
All of the requested work was not accomplished. I expected similar service and attention from your service department as compared to by previous 3 higher end vehicles. They are/were Lexus and Audi. I expected similar service and attention from your service department as compared to by previous 3 higher end vehicles. They are/were Lexus and Audi. What started as a recall notice for a software update was scheduled weeks in advanced. It was thought to be a single day. When I arrived I was told it was a simple matter but very busy. I was afforded a loaner vehicle however it took 3 days to get to it and was not informed the vehicle would not be ready after the 1st and 2nd day until the end of the day with little or no remorse in the explanation. I did ask for attention to 3 other minor items however one of them (reset the vehicle to the alternator setting when at red lights) was supposedly addressed but has yet to work. Honestly I dread coming back and possibly having to wait 3 days again for it to be addressed but will once my travelling slows down at the end of August. More
by JDNASSO
Employees Worked With
Chad Henze
August 14, 2019
Excellent customer focused services Flexible & courteous ride services provided by Mr Powell. Mrs Finnan was courteous and thorough in addressing services needed for my car. Great qualit Flexible & courteous ride services provided by Mr Powell. Mrs Finnan was courteous and thorough in addressing services needed for my car. Great quality in workmanship. More
by Qcarpt
August 14, 2019
Great service team! Friendly, fast and professional staff! Dane kept me up to date on my Land Rover through the service and educated me on future services and was very ni Friendly, fast and professional staff! Dane kept me up to date on my Land Rover through the service and educated me on future services and was very nice. More
by shari_1965
Employees Worked With
August 14, 2019
Jason is a rock star Best experience I’ve had Jason was very patient and caring he was very attentive to our needs I’ll be back too thanks u Best experience I’ve had Jason was very patient and caring he was very attentive to our needs I’ll be back too thanks u More
by TWB1908
Employees Worked With
August 10, 2019
Problem not solve I brought my vehicle in for one thing....and you did a service on the vehicle. The problem of gas consumption still exist. Wow, 2,000.00 problem pao I brought my vehicle in for one thing....and you did a service on the vehicle. The problem of gas consumption still exist. Wow, 2,000.00 problem paod for and not fixed. Great job at makinh a profit for your company, bad job at identifying a problem, that your mechanics should have been able to figure out....and now i am looking at the same priblem...not to mention being quote one price on the phone, and having to pay another price in person.... More
by DBRYANT8114
Employees Worked With
Christine Finnan
