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Jaguar Land Rover Bluff City
Memphis, TN
590 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 590 reviews
October 27, 2019
Top Notch Service Experience Today, we purchased our very first SUV from Jaguar Land Rover Bluff City! Our sales person Ken Smith was top notch! His level of professionalism and k Today, we purchased our very first SUV from Jaguar Land Rover Bluff City! Our sales person Ken Smith was top notch! His level of professionalism and knowledge of vehicles was impressive! He was also extremely respectful of our decisions! After our purchase, we left our phone at the dealership and Ken was so accommodating in contacting the General Manager who helped us after hours to recover our phone. Thank you so much! Our car buying experience was one we won’t forget! More
by EWD
Employees Worked With
Ken Smith, Dee Yoakum
October 26, 2019
Chad Henze As always Chad takes care of us like we are his only customer. Always very personable. Makes the experience easy every time we are there As always Chad takes care of us like we are his only customer. Always very personable. Makes the experience easy every time we are there More
by CRTW
Verified CustomerEmployees Worked With
Chad Henze
October 26, 2019
Service inspection The service team did an outstanding job in resolving an issue of brake noise. They are honest and trustworthy. Additionally, they are very thorough in The service team did an outstanding job in resolving an issue of brake noise. They are honest and trustworthy. Additionally, they are very thorough in communicating with the customer regarding their diagnosis and repair actions. More
by Qcarpt
Employees Worked With
Chad Henze
October 23, 2019
Great experience! It had been 10 years since my last car purchase and I was dreading it. Happily Alan Morgan and the Bluff City team made it not only painless but actu It had been 10 years since my last car purchase and I was dreading it. Happily Alan Morgan and the Bluff City team made it not only painless but actually enjoyable. Would highly recommend to anyone looking for a hassle free experience and an outstanding vehicle ! More
by JNC
October 22, 2019
USED VEHICLE PURCHASE Had a awesome transaction. And was even more pleased with the vehicle I purchased when I arrived. I would recommend better pictures on your website. Had a awesome transaction. And was even more pleased with the vehicle I purchased when I arrived. I would recommend better pictures on your website. More
by JAMOORE1
Employees Worked With
Steve Gibson
October 17, 2019
Service personnel The female service personnel is apparently new to the position or has not caught on to the job yet. She was very confused about everything. She had t The female service personnel is apparently new to the position or has not caught on to the job yet. She was very confused about everything. She had to get assistance for even the smallest things. She did not know what she was doing. More
by Mrmotion901
Employees Worked With
Christine Finnan
October 15, 2019
My first visit to Land Rover after I had spoken to Dane on several occasions. He was just as pleasant in person as he was over the phone. He went above and beyond to Land Rover after I had spoken to Dane on several occasions. He was just as pleasant in person as he was over the phone. He went above and beyond to make sure that he addressed my vehicle's needs and interests. More
by cwilson9156
Employees Worked With
October 08, 2019
excellent everything went great and the service was done excellent. i would definitely recommend this place to others.. fast service friendly and great customer everything went great and the service was done excellent. i would definitely recommend this place to others.. fast service friendly and great customer service..see you next time More
by MARLOUSPORTER
Employees Worked With
October 07, 2019
customer service Somehow the two visits I have had with the customer service at this dealership was more of a "wham bam, thank you ma'am" I haven't had the car for ver Somehow the two visits I have had with the customer service at this dealership was more of a "wham bam, thank you ma'am" I haven't had the car for very long and already I have had to bring it in twice! I was left with un returned calls from my service guy. Then once I finally reached and left a message for someone else, still unreturned. Once I finally got in, I felt so rushed to get my rental! If this wasn't the only service place for my car, you'd bet I would go elsewhere. Jason, who sold me my car, has been the only decent person I have come across. Plus, it seems like I bought this car for the customer service, but I am starting to regret my purchase. More
by trinh2
October 06, 2019
Great dealership! This was our first experience with this dealership. They made us feel valued throughout the car buying process. All of our questions were answered i This was our first experience with this dealership. They made us feel valued throughout the car buying process. All of our questions were answered in a timely manner. More
by mjctait
Employees Worked With
