Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaguar Land Rover Bluff City
Memphis, TN
590 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 590 reviews
December 18, 2019
Excellent Service My Jaguar Service was excellent with shuttle ride available to and from home. I highly recommend Bluff City Jaguar Service Department. Dane Duncan wa My Jaguar Service was excellent with shuttle ride available to and from home. I highly recommend Bluff City Jaguar Service Department. Dane Duncan was very professional and efficient. More
by da65522
Verified CustomerEmployees Worked With
December 17, 2019
Competent, cordial and professional The hospitality, experience, and professionalism were exceptional. Each person addressed our questions and concerns with precision. Always helpful and The hospitality, experience, and professionalism were exceptional. Each person addressed our questions and concerns with precision. Always helpful and quick to respond. A very enjoyable experience. More
by dgresham
Employees Worked With
Steve Gibson, Dee Yoakum
December 17, 2019
Wonderful Experience Jason took the time to show us the vehicles we were interested in, explain the differences between the models to assist us in making the right choice Jason took the time to show us the vehicles we were interested in, explain the differences between the models to assist us in making the right choice for our needs. We arrived late in the evening and weren’t rushed to leave, not to mention the cold weather we kept him out in. Upon making our decision, Jason went to lengths to go over and explain the options on the vehicle and how to use the features. We couldn’t be more pleased with the service Jason provided. Great asset to the Land Rover dealership!! More
by mike.kirk
Employees Worked With
December 13, 2019
Fabulous Service!!!! Chad is excellent! I had to leave my car for an additional day and he made sure I had the loaner. I never have to wait and he always follows up in a Chad is excellent! I had to leave my car for an additional day and he made sure I had the loaner. I never have to wait and he always follows up in a timely manner. More
by mfredenburg
Employees Worked With
Chad Henze
December 11, 2019
Patience & Courtesy Chad was very patient when having to wait on me that morning and had to go home and come back to leave my car. He also was attentive to my request of Chad was very patient when having to wait on me that morning and had to go home and come back to leave my car. He also was attentive to my request of things for them to check. It did take a couple of days to get the update done but it was worth it. Thanks again Chad for understanding. More
by DEBRA.GILLION
Employees Worked With
Chad Henze
December 10, 2019
Fabulous service! Chad did an excellent job taking care of me and my car! I’m a busy mom and had to be back home by a specific time. Chad made sure my car was ready i Chad did an excellent job taking care of me and my car! I’m a busy mom and had to be back home by a specific time. Chad made sure my car was ready in plenty of time. More
by KELLYELIZABETHBARNES
Employees Worked With
Chad Henze
December 06, 2019
car service The service was fine. They had a loaner car waiting for me . I did have a waiting period when I got there because Dane requested the service guy to The service was fine. They had a loaner car waiting for me . I did have a waiting period when I got there because Dane requested the service guy to touch up the cleaning of my car. More
by jeandobbins
Employees Worked With
December 05, 2019
Is check up Great atmosphere to be in and they answered all my question ,this was my first visit for service and I wasn't their all day.lol Great atmosphere to be in and they answered all my question ,this was my first visit for service and I wasn't their all day.lol More
by mxhall
Employees Worked With
Chad Henze
December 05, 2019
Decent Experience This Time MY experience with Bluff City Jaguar Land Rover has been spotty at best. When it is good, like this last time, it is fantastic. When it is bad it is t MY experience with Bluff City Jaguar Land Rover has been spotty at best. When it is good, like this last time, it is fantastic. When it is bad it is terrible. More
by ccrain0
Employees Worked With
December 03, 2019
Little Frustrated Just really have not had a very good experience with this dealership since my purchase on 11/09/19. Hopefully it will get better. Still haven't gott Just really have not had a very good experience with this dealership since my purchase on 11/09/19. Hopefully it will get better. Still haven't gotten my fuel odometer fixed yet, no feedback from service department when my vehicle was there, had to call them. Had to reschedule service for December, just hasn't been a good experience More
by REEREE
