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Jaguar Land Rover Bluff City
Memphis, TN
590 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 590 reviews
December 29, 2019
I love the dealership . This is my 4th HSE I love my Vehicle . Chad takes great care of me never an issue about loaner . They are up front on pricing as well Vehicle . Chad takes great care of me never an issue about loaner . They are up front on pricing as well More
by Justina3409
Employees Worked With
Chad Henze
December 29, 2019
Good service Good service/High Prices. Disappointed to have to have work done after only Purchasing the vehicle three weeks prior. $3000 down payment, three weeks Good service/High Prices. Disappointed to have to have work done after only Purchasing the vehicle three weeks prior. $3000 down payment, three weeks later $2000 dollars worth of maintenance very unexpected. total of $5000 before first car payment. More
by COBBTERRY67
Verified CustomerEmployees Worked With
Chad Henze
December 29, 2019
Great Service !!!! I recently bought a Range Rover Sport and my sales guy Steve Gibson did an excellent job in making the sale go smooth. Warren Jones...………… I recently bought a Range Rover Sport and my sales guy Steve Gibson did an excellent job in making the sale go smooth. Warren Jones...………… More
by Warren Jones
Employees Worked With
Steve Gibson
December 27, 2019
Another pleasant experience I have driven Jaguars and Land Rovers for 20 years, and have always had a positive experience with all of the service. I have had every service done I have driven Jaguars and Land Rovers for 20 years, and have always had a positive experience with all of the service. I have had every service done on every vehicle here at Jaguar Land Rover Bluff City. I am exceptionally pleased with the customer service that Chad provides. He really does a wonderful job, each and every time. More
by shiett
Employees Worked With
Chad Henze
December 23, 2019
Excellent Service Scheduling for service is easy and they always ask if a loaner car is needed. Service was handled professionally and in a timely manner. Was notified Scheduling for service is easy and they always ask if a loaner car is needed. Service was handled professionally and in a timely manner. Was notified of issues that might need attention in near future. Even though they were very busy, they took time to address my questions. More
by mick
Employees Worked With
Chad Henze
December 22, 2019
I had no problem getting my vehicle service. Because they let you know when you can get your vehicle in for service and how long it will take you to get it back and wash it. Because they let you know when you can get your vehicle in for service and how long it will take you to get it back and wash it. More
by johnson5344
Employees Worked With
Chad Henze
December 19, 2019
All good Service was good, vehicle was clean, done in a timely manner. Service were polite and helpful. Thank you. Would recommend to other owners. Will Service was good, vehicle was clean, done in a timely manner. Service were polite and helpful. Thank you. Would recommend to other owners. Will come back. More
by schildre
Employees Worked With
Chad Henze
December 19, 2019
Professionalism Work was professional and timely ,done while I waited in the comfortable lounge area,with such amenities as large screen TV,refreshments,and comfortab Work was professional and timely ,done while I waited in the comfortable lounge area,with such amenities as large screen TV,refreshments,and comfortable seating. More
by galyean3
Employees Worked With
Chad Henze
December 18, 2019
Great Job! Dane did a great job in keeping me updated on my vehicle service. I had a loaner vehicle this time and it was great. He made sure everything I asked Dane did a great job in keeping me updated on my vehicle service. I had a loaner vehicle this time and it was great. He made sure everything I asked be done got done. Thanks Dane, I really appreciate your great customer service! Thanks Derrick for all your help! You Guys are AWESOME! More
by REEREE
December 18, 2019
My Defender 90 is Happy Again ! Thank you Chad !! Once again you have excelled in taking Great care in my D90. Many thanks for prompt exceptional workmanship from the service departm Thank you Chad !! Once again you have excelled in taking Great care in my D90. Many thanks for prompt exceptional workmanship from the service department. More
by C1
Employees Worked With
Chad Henze
