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Jaguar Land Rover Bluff City
Memphis, TN
616 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 616 reviews
February 11, 2020
Annual Everyone did such a Fantistic job... especially Dane Duncan and Chad Henze... Took care of all my needs and appreciated the loaner car which was so ni Everyone did such a Fantistic job... especially Dane Duncan and Chad Henze... Took care of all my needs and appreciated the loaner car which was so nice. More
by Architectwon
Verified CustomerEmployees Worked With
Other Employees :
Car wash staff - car becomes super clean!, Mike Golladay, Chad Henze
February 09, 2020
service visit Service was completed to my satisfaction. Everyone was friendly, and helpful, and they found the cause of the rattle in the door. Very happy with my Service was completed to my satisfaction. Everyone was friendly, and helpful, and they found the cause of the rattle in the door. Very happy with my loaner car as well. More
by mwg
February 09, 2020
The First Experience was Great. David Frederick was very polite and even worked through learning a new system while helping me with my appointment. I'm a new customer to this dealer, David Frederick was very polite and even worked through learning a new system while helping me with my appointment. I'm a new customer to this dealer, the Jaguar Brand and will continue an ongoing evaluation for consistency. More
by MLR
Employees Worked With
David Frederick
February 08, 2020
Todd and David We’re fantastic to work WithTodd took me Todd and David We’re fantastic to work With Todd took me and picked me up from the airport and David assured my car was ready on time The only ne Todd and David We’re fantastic to work With Todd took me and picked me up from the airport and David assured my car was ready on time The only negative is charging $217.00 for an oil change is way to expensive More
by Scott
February 05, 2020
Always great service Been going to Bluff City Jaguar for a little over 3 years for service. Always a great experience. Service Adviser Chad Henze is always friendly, trust Been going to Bluff City Jaguar for a little over 3 years for service. Always a great experience. Service Adviser Chad Henze is always friendly, trustworthy and professional. More
by tlmeek
Employees Worked With
Chad Henze
February 04, 2020
Flat Tire I had a flat tire. Land Rover roadside service put on the spare and Bluff City had the needed tire in stock and installed it same day. Fair price co I had a flat tire. Land Rover roadside service put on the spare and Bluff City had the needed tire in stock and installed it same day. Fair price compared to tires online. More
by RedRover
Employees Worked With
February 04, 2020
No pressure, no games. Very efficient transaction My wife always wanted a Jaguar. Last month I took her by Bluff City Jaguar and Land Rover to test drive a Jaguar F Pace vehicle. Mike was quick to h My wife always wanted a Jaguar. Last month I took her by Bluff City Jaguar and Land Rover to test drive a Jaguar F Pace vehicle. Mike was quick to help us out, explain the differences between different cars and was pushy at all. When it was time to buy, Mike had all the documents ready, got us in and out of the dealership like some dealerships. Overall this was a very pleasant transaction and my wife loves her new Jaguar. Mike did an excellent job making sure everything went well. Dee had us in and out of the Finance Office in record time. More
by jtom4cats
Employees Worked With
Mike Golladay, Dee Yoakum
February 03, 2020
Great service. One of the best car buying experience I’ve ever had. No hassling. I was only showed what I wanted for the price I wanted, and got what I wanted. Thanks Jason. ever had. No hassling. I was only showed what I wanted for the price I wanted, and got what I wanted. Thanks Jason. More
by willins.tiarra
February 02, 2020
Service Experience My vehicle repair was completed in the amount of time estimated by the service department. Dane is very knowledgeable and helpful. I had a great exper My vehicle repair was completed in the amount of time estimated by the service department. Dane is very knowledgeable and helpful. I had a great experience. More
by PEDSSUSAN
Employees Worked With
Chad Henze
February 01, 2020
Had a recurring issue with my Land Rover and Bluff City bent over backwards to make things right, advocating for me with JLR and traded me into a new Jaguar at a great price. Chad Henze did everything he c bent over backwards to make things right, advocating for me with JLR and traded me into a new Jaguar at a great price. Chad Henze did everything he could to get my Land Rover fixed, Dennis Fry was a tremendous help and Jason Jenkins is super knowledgeable and made the transaction efficient and painless. Highly recommend this dealership. More
by SWH
