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Jaguar Land Rover Bluff City

Memphis, TN

4.7
590 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you. We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center. We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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6335 Wheel Cove

Memphis, TN

38119

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Showing 590 reviews

January 22, 2020

Lease turn in of my 2016 Range Rover Evoque - EXCELLENT cond Loved working with All of those mentioned below. Looking forward to working with my Range Rover family again in 3 years! We love our Evoque! It has th More

by JTBRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Sulcer, Steve Gibson, Dee Yoakum
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

We are happy you love your Land Rover Range Rover Evoque! Thank you for the rating!

January 22, 2020

They were courteous and checked to make sure that I was okay with suggested repairs prior to initiating the work. Since I live out of town, I was dropped off to take care of other business while my car was More

by aka1986
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

We are happy we were able to help! We appreciate the review!

January 18, 2020

I have been a customer of Bluff City Jaguar/Land Rover for thirty years. That should say enough. Five Range Rovers and six Jaguars later I am still appreciative of their professionalism and courtesy. More

by BADKINS892
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Bryant Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Golladay, Dee Yoakum
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

We definitely appreciate you and your business! Thank you for the 5 star rating!

January 17, 2020

Extremely good service. Excellent and timely explanation of evaluation of problems needing service and cost. Sufficient explanation of problems. Courteous explanations by service manager and by service advi More

by skitepowell
Recommend Dealer
Yes
Employees Worked With
Mike Johnson, Chad Henze
Feb 13, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your positive experience!

January 14, 2020

Friendly and helpful did the online service schedule didn’t realize I clicked the wrong date called to confirm and Dane informed me I had made a mistake and got me in for service on the earliest date More

by m_towles
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your positive service experience! We appreciate the excellent rating!

January 13, 2020

Absolutely love the service department. The greatest group of people working together and loving what they do. Because of the service department and my experience with them over the last two decades, I More

by ALEXCROWLEY1
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Jaguar Land Rover Bluff City responded

We truly appreciate your business and kind words! Thank you for sharing your experience!

January 07, 2020

Great Service Chad is my go to service manager. He is always patient and super helpful. He even helped switch my carseat from my Evoque to my loaner car!! Thanks so More

by mbv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Henze
Jan 08, 2020 -

Jaguar Land Rover Bluff City responded

We appreciate the 5 star rating! Thank you for sharing your experience =)

January 04, 2020

Great Customer Service Derrick, our salesman was fantastic. He made sure we got the best possible deal on our vehicle. Everyone at the dealership was very friendly and helpf More

by RUTHSHAW08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Sulcer
Jan 08, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for your recommendation! We think Derrick is fantastic as well =)

January 01, 2020

Professional from A to Z You can’t argue when you’re handled by professionals who are circumspect and quick. The services were itemized, explained and costed out before we le More

by hherget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Golladay, Chad Henze
Jan 08, 2020 -

Jaguar Land Rover Bluff City responded

We are happy we were able to able to make your service experience an easy & Expeditious one! Thank you for your business!

December 31, 2019

Chad was Great ! I took my car in for service on a Friday morning due to my coolant light kept coming on. I originally booked my appt. online, My appointment was with More

by tarshec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Henze
Jan 08, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your positive experience! We appreciate the fantastic rating!

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