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Jaguar Land Rover Bluff City
Memphis, TN
590 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 590 reviews
February 26, 2020
The overall experience was confusing. I took my car in for service and my appointment was made with David. He appeared surprised and could not find my paperwork. My car service was completed in one day. for service and my appointment was made with David. He appeared surprised and could not find my paperwork. My car service was completed in one day. David called and asked me about another service which he said would be completed that day. No one called me to tell me my car was finished. Day 5, I called and some young lady says "it appears to be complete". My checkout service with Dane Duncan was wonderful!! Dave was telling me he sent someone to get my car, when it was parked in front of me, Wow! I'm only giving 3 stars because of my experience with David. More
by wyzewoman
Verified Customer
February 26, 2020
The service department was prompt and helpful. I called for a specific time / date which was accommodated and Chad handled everything well. Thank you Marc for a specific time / date which was accommodated and Chad handled everything well. Thank you Marc More
by MARC.HANOVER
Employees Worked With
Chad Henze
February 24, 2020
Mike and Dane are great. They desperately need more loaner cars for people like me that live 100 miles from the Land Rover dealership and need repair. Every time I need something I have to drive 2 ho loaner cars for people like me that live 100 miles from the Land Rover dealership and need repair. Every time I need something I have to drive 2 hours one way and take an entire day off work. I can’t come over at night and drop off and use a loaner. It’s not feasible long term. It’s almost like you have to live in Memphis to drive a Range Rover and her service comfortably. This is my second Range Rover in last 4 years and the experience has been same. Again mike and Dane are great they just have almost zero loaner cars. More
by joycewooley
February 24, 2020
From start to finish, Jason couldn’t have been more helpful or patient. Because of him, we couldn’t have asked for a better experience! helpful or patient. Because of him, we couldn’t have asked for a better experience! More
by Candi Stone
Employees Worked With
February 23, 2020
Dane is great and worked hard to get my issue resolved. I appreciate all of his efforts to find the problem and get it resolved. I appreciate all of his efforts to find the problem and get it resolved. More
by Aaferrara
February 23, 2020
Probably the easiest, seamless car transaction we’ve ever done!!! Went there knowing the car we wanted, so happened quickly without frustration. New ride was spiffy clean and full of gas, road trip in our n done!!! Went there knowing the car we wanted, so happened quickly without frustration. New ride was spiffy clean and full of gas, road trip in our near future😎! More
by ncampany
Employees Worked With
Eric Suffield, Steve Gibson, Dee Yoakum
February 20, 2020
Chad the service provider is great and quick to respond to my needs. The only negative I have is how far out the loaner vehicles need to reserved. to my needs. The only negative I have is how far out the loaner vehicles need to reserved. More
by george.fincher
Employees Worked With
Chad Henze
February 18, 2020
Seamless Book your appointment online and go from there. Great waiting area while continuously updating clients on the progress. The only downside meeting 25 w Book your appointment online and go from there. Great waiting area while continuously updating clients on the progress. The only downside meeting 25 word minimum for this review. More
by chipgentry
Employees Worked With
February 16, 2020
Service Price is quite pricey. Would like to be notified as soon as vehicle is ready instead of having to call. It is sometimes difficult to get through to Price is quite pricey. Would like to be notified as soon as vehicle is ready instead of having to call. It is sometimes difficult to get through to an actual person in service. More
by rwake1
Employees Worked With
February 13, 2020
Service Department very efficient, listened to my problem and had the issue diagnosed within a few hours.. Would highly recommend to anyone needing their vehicles serviced. and had the issue diagnosed within a few hours.. Would highly recommend to anyone needing their vehicles serviced. More
by sscaputo
Employees Worked With
Chad Henze
