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Jaguar Land Rover Bluff City

Memphis, TN

4.7
590 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you. We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center. We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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6335 Wheel Cove

Memphis, TN

38119

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Showing 590 reviews

March 20, 2020

Great customer service. Derrick met me on his day off for my convenience. He was patient and helped me figure out what was best for me financially. More

by kbgowdy
Recommend Dealer
Yes
Employees Worked With
Derrick Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Yoakum
Mar 24, 2020 -

Jaguar Land Rover Bluff City responded

That is wonderful! We are so glad you were able to find the perfect fit for you!

March 14, 2020

Chad is so kind and goes out of his way to be helpful. He makes getting service a pleasant experience It’s a good feeling to know Chad will help you More

by Susandavidoff
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name but loved the young man that helped me with all of the features on the car , Steve Gibson, Chad Henze, Dee Yoakum
Mar 24, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for taking your time to share your experience with us. Chad is fantastic!

March 14, 2020

Derrick and Land Rover of Memphis was awesome as always. This is my 4th Range Rover and prob will not drive anything else. We love the drive!:))) More

by Darrenjones1961
Recommend Dealer
Yes
Employees Worked With
Derrick Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Jaguar Land Rover Bluff City responded

We appreciate your loyalty & business! Thank you for your awesome rating!

March 14, 2020

Third time is the charm? Third rover purchased here. As always, Mike Golladay was excellent to deal with. Dee made the process fast and efficient. If new rover is as good as More

by JMR
Recommend Dealer
Yes
Employees Worked With
Mike Golladay, Dee Yoakum
Mar 24, 2020 -

Jaguar Land Rover Bluff City responded

We are so glad our team was able to help! Thank you for your excellent rating!

March 11, 2020

Grant was very helpful and always available for questions during the process. My wife and sister came first to see the vehicle and were treated with respect and and all questions answered. More

by Dgunn011
Recommend Dealer
Yes
Employees Worked With
Grant Buchanan, Dee Yoakum
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

We appreciate you trusting us with your car purchase. We hope you enjoy your new car!

March 11, 2020

Excellent service. Would highly recommend for anyone who needs your vehicles checked out or serviced. Honest, straightforward, courteous people working there. Mr. Duncan from the service department understo More

by tomlinson2008
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for your kind words! We appreciate you!

March 10, 2020

Great Experience I drive a car for a very long time. It had been nearly nine years since I was last in the market for a new vehicle. I needed a new car, but couldn't More

by gchannibal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Yoakum
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

Thank you so much for taking your time to write us a great review! We are happy Alan was able to find what you needed/wanted =) Enjoy your new Land Rover Range Rover!

March 08, 2020

Annual oil change They are professional and provide fast service. The service team is very willing to accommodate my requests, and the parts department is very friendl More

by JDACUS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Frederick
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

Thank you so much for your kind review!

March 06, 2020

I brought my car in for a simple check up at 9:00 in the morning. I got a loner car. I was told they would contact me when it was ready. I called and called to see if if was ready. No mine would call me bac More

by SUELAYMANDESIGNS
Recommend Dealer
No
Employees Worked With
David Frederick
Mar 13, 2020 -

Jaguar Land Rover Bluff City responded

Hello Suelaymandesigns, I am sorry to hear that you were disappointed with your last visit. I am glad to see, however, that we were able to correct the issue in the end. Providing great customer care is very important to us and we do our very best to strive for that. Hopefully on your next visit we will be able to show you how much! Mike Johnson Service Director JLR Bluffcity

March 05, 2020

Grant Buchanan was a joy to work with, he followed up throughout the whole purchase process of my Range Rover Velar. He’s well organized. More

by Rgates7109
Recommend Dealer
Yes
Employees Worked With
Clay Bryant Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Former employee: Ken Smith. 5 stars., Ricky Sulcer, Chad Henze, Grant Buchanan
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

We appreciate the excellent review! Grant is an awesome sales consultant =)

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