Jaguar Land Rover Bluff City
Memphis, TN
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Josh was a very professional and courteous young man who answered all my questions and concerns. The dealership has always been straight to the point and knowledgeable. I would recommend Josh and the whole answered all my questions and concerns. The dealership has always been straight to the point and knowledgeable. I would recommend Josh and the whole team . By HIS grace, Scot Holloway More
Lauren did a great job and had fantastic communication throughout the process. Very efficient and the process was very smooth. throughout the process. Very efficient and the process was very smooth. More
I am very pleased with my purchase. Michelle was a pleasure to work with, I would definitely recommend her and this dealership. Michelle was a pleasure to work with, I would definitely recommend her and this dealership. More
Lauren was great throughout the process of ordering the vehicle to delivery and going over everything with us. We could not have asked for a better experience. vehicle to delivery and going over everything with us. We could not have asked for a better experience. More
Was very good service from sales team . Very nice and finance dept very nice and quick Very nice and finance dept very nice and quick More
Lauren deserves an A+ for being the best sales person in every way. Great job!! every way. Great job!! More
Excellent in every way! I do t know why it took me so long to buy a Range Rover I do t know why it took me so long to buy a Range Rover More
Great service and attention to detail every time I come in. The team is pleasant and professional to work with. in. The team is pleasant and professional to work with. More
PLEASE READ THIS CAREFULLY AND EXCUSE ANY TYPOS AS ITS FRUSTRATING FOR ME TO EVEN TYPE THIS. As a buyer you have to be careful, because at the beginning things goes well but once they have sold the vehic FRUSTRATING FOR ME TO EVEN TYPE THIS. As a buyer you have to be careful, because at the beginning things goes well but once they have sold the vehicle to you what they give you confidence on all changes. Also you must ensure if you want something to get in writing from them and ensure you have put a deposit regardless of if they tell you its ok, because they will sell your vehicle to someone else as long as they get more money for it. They put me in a huge bind where i had to wait additional 2 plus months and sold the car i was told i could come and get it from a cancelled ordered and ended up selling to someone else because they could make more money. So be careful. Also 2nd time got put on a bind as when purchased a vehicle i clearly asked them to give me details of extended bumper to bumper warranty coverage, which than was informed its not a big deal i can do that anytime within 30 days after purchase. Day i bought it was told it should be all ok as long as i get back on Saturday. When called had closed by 3pm so they would take care on Tuesday and that day no one calls whey they knew i wanted to get the coverage offered to me before it not available. After all even though it was there error on not communicating directly on my cell# as asked to put me on bind and say they can't give me coverage that was offered i would have to go to my local dealer. Again, money is what they blamed that until is not paid. Which i offered them a CC as informed i can pay that way to bind it but assured its all ok, but later when things go misleading, they won't care. Its truly not fair for us as customer so we very CAREFULL. Dee, was definitely careless in ensuring to call or communicate with Salesperson even and i would say same goes for Sales rep as well to ensure they got my coverage binded when he had my direct cell# as well. Sorry LandRover Bluff City but i tried to work things out to help. Money was not a issue it was all about time as you know this vehicle i ensured to secure with deposit and even Paid cash fully close to 150K no finance to be put on this spot. If you would tell me right, you will give my money back for this what i paid for i will be glad to do so...but you got your money and don't care now. I was asked to ensure if any issue to call you guys what's the point even to call after all this. I normally don't even give bad rating, but this was just very upsetting how they don't have no worries. Dee Specially could have gone above and spoke with Jason and ensure to get hold of me on my cell# when i gave OK to Jason to make sure its binded the extended coverage before it goes away. More
The transaction went smoothly but it was a real disappointment to discover that there was only one key fob to the vehicle. disappointment to discover that there was only one key fob to the vehicle. More