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Jaguar Land Rover Bluff City

Memphis, TN

4.7
602 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you. We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center. We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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6335 Wheel Cove

Memphis, TN

38119

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Showing 602 reviews

March 20, 2023

Great customer support and service, followed up and kept me informed throughout the entire process. More

by ROBFOSSETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Suffield
Apr 24, 2023 -

Jaguar Land Rover Bluff City responded

Thank you for the excellent 5-star review! We're delighted to hear that you had a positive experience with our customer support and service team. Keeping our customers informed and providing top-notch service is a priority for us, and we're glad to hear that we met your expectations. If you need any further assistance or have any questions, feel free to reach out. We're here to help! Thank you for your support of our Land Rover dealership!

March 09, 2023

Everything was great. I was in an hour and 30 minutes. Definitely recommend if you’re looking for a first class operation. More

by houseman007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Jaguar Land Rover Bluff City responded

Thank you for the 5-star review! We're delighted to hear that you had a quick and efficient experience with us, with a turnaround time of just an hour and 30 minutes. We strive to provide a first-class operation and are thrilled to know that we met your expectations. Thank you for recommending us! If you have any further needs or questions, we're here to help. Drive with confidence in your Land Rover!

February 07, 2023

My experience was awesome. Michelle kept me informed throughout the entire process awaiting for my car to arrive. The paperwork to complete the sale was very fast and very eas More

by richardhuckaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Eggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Jaguar Land Rover Bluff City responded

Thank you Richard for your kind words and for sharing your experience with us! We appreciate the 5-star review you gave to Michelle and the team!

February 04, 2023

Lauren was great. Finance Dept got my taxes incorrect and it’s been an issue getting my tags. Waiting on correct check and refund to me for overage. More

by MICHAEL.RIDDICK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Decembrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

Tripp Mattis, He was our salesman, excellent customer service and always willing to help and give the best for us, I really liked his treatment. More

by Monica Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tripp Mattis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jaguar Land Rover Bluff City responded

Thank you Monica for your 5-star review. We are very happy to hear about your great customer service experience with Tripp and will pass it on!

January 14, 2023

We really enjoyed working with Lauren Decembrino. She was patient, informative and a joy to work with. She kept us updated on the status of the vehicle that we ordered until it arrived in Memphis. More

by rchristian1037
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Decembrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Eggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jaguar Land Rover Bluff City responded

We are very glad to hear about your great experience here at Jaguar Land Rover Bluff City and with Lauren! We will make sure we pass on your praises to Lauren! Thanks for taking the time to share with us!

December 31, 2022

Knowledgeable and professional. I would recommend this dealership. My sales associate Michelle was wonderful to work with throughout the purchasing process. More

by MichaelP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Eggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Jaguar Land Rover Bluff City responded

We are so glad that you had a wonderful experience! Thank you for the 5-star review!

December 30, 2022

Courtesy and friendly staff. The owners were there to greet us. Lauren was a delight to work with. All of my questions were answered in a very timely manner More

by jhjon5022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Decembrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Jaguar Land Rover Bluff City responded

We are grateful and appreciate the time you took to share your experience and rating with us!

December 23, 2022

Josh did an amazing job. Will buy from him again. Eric was also very helpful and professional.. More

by calibent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Jaguar Land Rover Bluff City responded

We are glad that you had a good experience and look forward to seeing you again!

December 12, 2022

Lauren did a great job and the dealership was very professional and quick. Would highly recommend. More

by bjorndanielson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Decembrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Jaguar Land Rover Bluff City responded

Thank you for your 5-star review! We are very happy to have Lauren on our team and glad that you had a chance to work with her!

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