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Jaguar Land Rover Bluff City
Memphis, TN
589 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 589 reviews
April 29, 2023
Love the dealership and staff, the ones i came in contact with was awesome. Everything was explianed and not rushed. with was awesome. Everything was explianed and not rushed. More
by SATORIA2000
Verified CustomerEmployees Worked With
April 25, 2023
Chances are every customer would agree, that purchasing a new vehicle can be a time consuming and stressful ordeal, but that was not the case when working with Jason Jenkins of Jaguar Land Rover Bluff City. new vehicle can be a time consuming and stressful ordeal, but that was not the case when working with Jason Jenkins of Jaguar Land Rover Bluff City. Because of the pandemic's impact on parts and a low supply of new vehicles, Jason patiently and professionally kept me up to date on the the arrival of inventory and other options to ensure I got the ideal car. For almost a year, he provided me with any guidance and suggestions needed to make sure I got the vehicle I really wanted and tailored to my wants and needs. With Jason's help, I essentially had my car built to my specifications. Even though the wait for my Jaguar took almost a year...I finally got what I wanted a few weeks ago. The entire team was there to make the wait and arrival a pleasant experience. Thank you Jason and the Jaguar staff for your outstanding customer service. I've been with you since 2001 and look forward to my next purchase. More
by Colemana
Employees Worked With
Other Employees :
Chelsie Tucker
April 25, 2023
Everyone at dealership made the purchase enjoyable. Extremely attentive to my concerns for this vehicle purchase. Have been looking for a specific type vehicle with needed options, Ricky the used car m Extremely attentive to my concerns for this vehicle purchase. Have been looking for a specific type vehicle with needed options, Ricky the used car manager contact me and we went over the vehicle together. I went back on a Tuesday to make a decision and Eric the sales manager spent the time with me answering questions about the vehicle and warranty coverage. Sold me on vehicle and dealership!!!! Jason my salesman made the actual purchase easy and explained everything as paperwork was signed. I was introduced to the service department personnel and assigned Chelsea as my service advisor. Jason went over the vehicle at delivery and programmed the apps and paired my phone. He also answered a few questions I had a few days later. More
by tygerauto
Employees Worked With
Other Employees :
Jeff Pohlman, Chelsie Tucker
April 19, 2023
1 Service was slow. The service guy rarely communicated with me. I had to track him down calling 2-3 times a day to get updates. They kept my truck almost 3 weeks The service guy rarely communicated with me. I had to track him down calling 2-3 times a day to get updates. They kept my truck almost 3 weeks More
by tmartinrn76@yahoo.com
April 04, 2023
Derrick was great. He gave me special attention without being overbearing. He is a great representative for your business. Thanks to my friend Rob and his wife for maki He gave me special attention without being overbearing. He is a great representative for your business. Thanks to my friend Rob and his wife for making me feel special. I highly recommend your dealership. More
by docwash
March 30, 2023
Derrick was THE BEST! ! We have a friend for life! He was so easy to deal with and worked so hard to get me this vehicle!! I’m a first time owner of a Range Rover and now t ! We have a friend for life! He was so easy to deal with and worked so hard to get me this vehicle!! I’m a first time owner of a Range Rover and now that’s probably all I will drive! Definitely recommend Derrick and Land Rover Bluff City!! All of the staff were wonderful! More
by Jennbryant01
Employees Worked With
March 21, 2023
Friendly and professional experience. Quick and to point . Would highly recommend a friend to purchase a vehicle from Derrick and Bluff City Quick and to point . Would highly recommend a friend to purchase a vehicle from Derrick and Bluff City More
by DHoffine
March 20, 2023
Great customer support and service, followed up and kept me informed throughout the entire process. me informed throughout the entire process. More
by ROBFOSSETT
March 09, 2023
Everything was great. I was in an hour and 30 minutes. Definitely recommend if you’re looking for a first class operation. I was in an hour and 30 minutes. Definitely recommend if you’re looking for a first class operation. More
by houseman007
Employees Worked With
February 07, 2023
My experience was awesome. Michelle kept me informed throughout the entire process awaiting for my car to arrive. The paperwork to complete the sale was very fast and very eas Michelle kept me informed throughout the entire process awaiting for my car to arrive. The paperwork to complete the sale was very fast and very easy. I look forward to working with them again in the future. More
by richardhuckaby
Employees Worked With
