Jaguar Land Rover Bellevue
Bellevue, WA
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Great customer care and people interaction. Dave Payne made the sale painless! He was a non-nonsense, non-pressuring, friendly professional who let the cars sell themselves. He was simply there Dave Payne made the sale painless! He was a non-nonsense, non-pressuring, friendly professional who let the cars sell themselves. He was simply there to assist in the process. And, he did a great job! More
New car Easy purchase of a new car that had to be transferred from Pasadena Dario and Shahin made it a seamless process. All aspects of the transaction were Easy purchase of a new car that had to be transferred from Pasadena Dario and Shahin made it a seamless process. All aspects of the transaction were perfect. More
Jaguar purchase I had a wonderful experience purchasing my new I-Pace. Alec Dingle was especially helpful and always answered my emails promptly and researched my que I had a wonderful experience purchasing my new I-Pace. Alec Dingle was especially helpful and always answered my emails promptly and researched my questions if he didn't know the answer off hand.This dealership is all about customer service and it showed! We are now customers for life. More
Got the job done, very professionally . Provided transportation to my residence . I was was kept apprised if the the service progress. Couldn't be more pleased. 1 think the quote for 4 new tires wa transportation to my residence . I was was kept apprised if the the service progress. Couldn't be more pleased. 1 think the quote for 4 new tires was high. More
Where’s the goodies? Gotta say all the people we dealt with were very accommodating. Want to thank Sergey for the work he did for us. Get more treats in the coffee room Gotta say all the people we dealt with were very accommodating. Want to thank Sergey for the work he did for us. Get more treats in the coffee room as you guys are ore of a higher end store. Got to say we did enjoy our time here. Ty 🙏 More
Still have not heard from Randy about my carpeted floor mats and all the things that was suppose to come with the vehicle. I text Randy over three weeks ago and have had no response mats and all the things that was suppose to come with the vehicle. I text Randy over three weeks ago and have had no response More
Wonderful Experience! My buying experience was wonderful, for the ladies out there go see David he was so respectful and made the whole process easy on me. This is a dream My buying experience was wonderful, for the ladies out there go see David he was so respectful and made the whole process easy on me. This is a dream come true and I am loving my new vehicle! More
Issue with vehicle was not fixed - warning message immediately returned when starting vehicle. Poor communication - wasn’t messaged that my vehicle was ready for pickup immediately returned when starting vehicle. Poor communication - wasn’t messaged that my vehicle was ready for pickup More
Working with Land Rover - Bellevue, Sergei Makhanov and Michael Francis was the most pleasant car buying experience. They we’re courteous, respectful and really knew their products. Michael Francis was the most pleasant car buying experience. They we’re courteous, respectful and really knew their products. More
Service My only issue was returning the loaner in 24 hours or additional charges would be incurred. Spent $2000 on the car being treated with a protective coa My only issue was returning the loaner in 24 hours or additional charges would be incurred. Spent $2000 on the car being treated with a protective coating. Dropped car at 10 am and contract to return by 10 am next day. Requested a return of the loaner at noon (due to a prior Appt) and advised extra charges would occur. Needless to say I had to reschedule my prior appointment to ensure I would have the loaner returned by 10 am.. I believe a little flexibility on your loaner vehicles should be considered. New service facility looks great... More