Jaguar Land Rover Bellevue

Efficient service. Person adding part had a little trouble getting part to fit properly. Took to service department and got an okay. Will return if part falls off. trouble getting part to fit properly. Took to service department and got an okay. Will return if part falls off. More

All members of the staff that I dealt with were very professional, helpful, polite and very caring. I purchased a new car which was shipped to me in St. Louis. I was very concerned about the transport professional, helpful, polite and very caring. I purchased a new car which was shipped to me in St. Louis. I was very concerned about the transport but it went very smooth. I would definitely recommend this dealership to my family and friends :) More

I spoke with Randy before coming into the dealership. There were no surprises and our negation went exactly as planned. He is excellent. Rachel Abielmona was exactly the same. Friendly, knowledgeable There were no surprises and our negation went exactly as planned. He is excellent. Rachel Abielmona was exactly the same. Friendly, knowledgeable and efficient making the financing and warranty discussion easy. Randy and Rachel are true professionals and made my experience at the dealership great. More

Robin has been a great Service Consultant since I've been bringing my Rover to JLRB for the past 12 years. She's very responsive, always has a smile and does what she can to ensure I have a great experience. bringing my Rover to JLRB for the past 12 years. She's very responsive, always has a smile and does what she can to ensure I have a great experience. Robin deserves a raise. More

Had a great experience from the test drive to the final purchase of a new vehicle from the team. The entire process was smooth and easy. purchase of a new vehicle from the team. The entire process was smooth and easy. More

Randy and Rachel (congrats on promotion) are simply amazing! Dario didn’t say much, but I know he and Randy helped make it all happen! amazing! Dario didn’t say much, but I know he and Randy helped make it all happen! More

Minimal communication and because they were so behind, they kept my car for 3 days. In the end they could not find the exact problem they kept my car for 3 days. In the end they could not find the exact problem More

Robb Russell was my salesman and out of my 10+ car purchases over the years, he made my car purchase experience the best that I have ever had! Excellent! purchases over the years, he made my car purchase experience the best that I have ever had! Excellent! More

Mike O. was great with understanding my service needs and proposing the options. He was timely, courteous and eager to help & provide suggestions. Excellent service. proposing the options. He was timely, courteous and eager to help & provide suggestions. Excellent service. More

I picked my car up from service and upon returning home, I realized that a box full of unused and unworn masks was missing from my car. The value of the missing items is $35. I shared this feedback with two I realized that a box full of unused and unworn masks was missing from my car. The value of the missing items is $35. I shared this feedback with two Jaguar Land Rover Bellevue employees; one in Service and one in Sales. Additionally, I requested the the Service Manager be notified and no one followed up with me to resolve this issue. At a MINIMUM, I expect Jaguar Land Rover Bellevue to follow up with me and offer to reimburse me the cost of the missing items. More