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Jaguar Land Rover Bellevue

Bellevue, WA

4.6
2,430 Reviews

13817 NE 20th St

Bellevue, WA

98005

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Showing 2,430 reviews

October 21, 2020

The dealership is excellent, staff is polite & helpful. For me, personally, the only downside is scheduling service. I live 12 miles away & work during the day. I need my car during the day for work. So More

by maria37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember
October 21, 2020

Efficient service. Person adding part had a little trouble getting part to fit properly. Took to service department and got an okay. Will return if part falls off. More

by JOHN.URBINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
October 21, 2020

All members of the staff that I dealt with were very professional, helpful, polite and very caring. I purchased a new car which was shipped to me in St. Louis. I was very concerned about the transport More

by ELAINELM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Makhanov, RACHEL ABIELMONA, Michael Franzi
October 20, 2020

I spoke with Randy before coming into the dealership. There were no surprises and our negation went exactly as planned. He is excellent. Rachel Abielmona was exactly the same. Friendly, knowledgeable More

by AARON.THIELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Clausen, RACHEL ABIELMONA
October 20, 2020

Robin has been a great Service Consultant since I've been bringing my Rover to JLRB for the past 12 years. She's very responsive, always has a smile and does what she can to ensure I have a great experience. More

by DMARITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Myers
October 19, 2020

Had a great experience from the test drive to the final purchase of a new vehicle from the team. The entire process was smooth and easy. More

by MIKE@AUTOMATEDBCS.COM
Recommend Dealer
Yes
Employees Worked With
Randy Clausen, Jeff Boon
October 18, 2020

Randy and Rachel (congrats on promotion) are simply amazing! Dario didn’t say much, but I know he and Randy helped make it all happen! More

by THOMASAVANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Clausen, Dario Graf, RACHEL ABIELMONA
October 17, 2020

Robb Russell was my salesman and out of my 10+ car purchases over the years, he made my car purchase experience the best that I have ever had! Excellent! More

by GRETCHEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Russell
October 17, 2020

Minimal communication and because they were so behind, they kept my car for 3 days. In the end they could not find the exact problem More

by JEN24
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Vince
October 16, 2020

Mike O. was great with understanding my service needs and proposing the options. He was timely, courteous and eager to help & provide suggestions. Excellent service. More

by RAJDRAGONPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O.
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