Jaguar Land Rover Bellevue

My wife arrange the appointment and went to drop off the car. First, the person helping her can't find her appointment and asks her what she is bringing the car in for. It was the person she had spoken to m car. First, the person helping her can't find her appointment and asks her what she is bringing the car in for. It was the person she had spoken to make the appointment. This is the second time we have brought the car in for service at that location and have been met with the statement, "Well your car is out of warranty..." like that would mean we should go somewhere else for service. We purchased a certified used Jaguar from a Jaguar dealer. We're more than willing to pay for services, but we don't feel like this dealer is interested. We're likely to look for alternatives going forward. More

ROBIN IS AMAZING... ALWAYS GOING ABOVE AND BEYOND. EXCEPTIONAL CUSTOMER SERVICE AND TRULY ENGAGES WITH EACH GUEST TO ENSURE THAT THEY HAVE THE ABSOLUTE BEST CUSTOMER EXPERIENCE. EXCEPTIONAL CUSTOMER SERVICE AND TRULY ENGAGES WITH EACH GUEST TO ENSURE THAT THEY HAVE THE ABSOLUTE BEST CUSTOMER EXPERIENCE. More

Great with Sales - went back and forth (a little), but frankly these cars are in demand so they didn't move much on price. Finance went super quick - we knew what we wanted, what we didn't, no messing a frankly these cars are in demand so they didn't move much on price. Finance went super quick - we knew what we wanted, what we didn't, no messing around. and we've had two appointments so far to have all of the (many!) features of the car explained. Very happy with the entire process, much more so than a recent experience at a dealership a little ways east of this one... More

Excellent customer service from Michael Oakeley. He kept me up dated the whole time my vehicle was in service. He's a great representative for Land Rover Bellevue. me up dated the whole time my vehicle was in service. He's a great representative for Land Rover Bellevue. More

My wife and myself got a chance to purchase a 2020 Jaguar XE on December 14, 2020. We worked with Alec from start to finish during the process. Being out of state buyers Alec made sure the process was sur XE on December 14, 2020. We worked with Alec from start to finish during the process. Being out of state buyers Alec made sure the process was sure and we had all the information available prior to visiting the dealership. Upon arrival Alec had the car ready for review inside the dealership under covered parking due to the rain. The agreed upon price did not change once we arrived with hidden fees. Alec went above and beyond after the vehicle was purchased in assisting me with selling my current vehicle at another dealership, this action took loads of stress away being that this was on out-of-state purchase. Great service, this was the second vehicle in the last 3 years I have purchased from this dealership. More

Sergey was on the spot once we had picked out the car. Negotiations were short and they delivered on the product. I would buy here again for sure. Negotiations were short and they delivered on the product. I would buy here again for sure. More

Excellent sales, finance and delivery service - all of the staff we met were personable (and fun). All Covid-19 precautions were taken. We bypassed a closer dealership in favor of Bellevue. the staff we met were personable (and fun). All Covid-19 precautions were taken. We bypassed a closer dealership in favor of Bellevue. More

Zoran did an excellent job with the sale of the Jaguar to us. He was very professional and went to work for us right away. The entire process was very smooth. Rachel in finance was wonderful also. Overall, us. He was very professional and went to work for us right away. The entire process was very smooth. Rachel in finance was wonderful also. Overall, an great experience for our first Jaguar! More

No prepared for the appt, actually said he had the wrong name. I was not updated on service and when picking up my car I was not given a report on any finding etc. I asked about my squicky breaks and I was name. I was not updated on service and when picking up my car I was not given a report on any finding etc. I asked about my squicky breaks and I was given a brief report. This was substandard service. More

I really appreciated the time Sergey and Natalie took to walk me thru all of my options. I had been working with Sergey for almost two months to find the vehicle that met all of my asks. He was very patie walk me thru all of my options. I had been working with Sergey for almost two months to find the vehicle that met all of my asks. He was very patient and stuck with me keeping me updated to finally find the right vehicle. More