Jaguar Land Rover Bellevue

I recently purchased a new Defender from Alec at Land Rover Bellevue. I never write reviews - especially for buying a car which has always been a complete nightmare. However, working with Alec was easily Rover Bellevue. I never write reviews - especially for buying a car which has always been a complete nightmare. However, working with Alec was easily best car buying experience of my life. Would highly recommend Land Rover Bellevue and Alec! More

I enjoyed every phase of the sales process. This was my first time purchasing from Jaguar Land Rover in Bellevue but it certainly will not be my last. first time purchasing from Jaguar Land Rover in Bellevue but it certainly will not be my last. More

Randy the salesman was great and so was Michael but the leather seats in the back are torn and it was either there when I leased the vehicle or it was done by the service department when they applied the l leather seats in the back are torn and it was either there when I leased the vehicle or it was done by the service department when they applied the leathercare. I notified the dealership and it has been almost two weeks without any progress on fixing or replacing the torn leather seat! Not the kind of service I expect on a $100K vehicle! More

We love our car and the entire Team was amazing!! Our sales associate Neda went above and beyond to get us the payment we wanted and a great deal sales associate Neda went above and beyond to get us the payment we wanted and a great deal More

We were well received, well treated, and the transaction itself was very smooth and straight forward. Overall great experience. thank you Alec and the team. itself was very smooth and straight forward. Overall great experience. thank you Alec and the team. More

I was treated extremely well from the moment I first sent a message through the website until my purchase was complete! This was my first transaction at Bellevue Jaguar Land Rover but it will not be my las a message through the website until my purchase was complete! This was my first transaction at Bellevue Jaguar Land Rover but it will not be my last!! More

I really had a very pleasant, to the point and professional experience. There was not time wasted and I did not have to wait. Staff were friendly and answered all my questions, but were not fake, professional experience. There was not time wasted and I did not have to wait. Staff were friendly and answered all my questions, but were not fake, and I appreciate it. Everything was communicated by text messages, which is so much better than phone calls or email, just so simple. They fixed my car due to a recall, there were no extra charges, and I was out of there in no time. This is exactly the kind of professional service that I expected from a company such as Land Rover, especially in Bellevue. They respect the customer's time, and are really to the point. This experience was very similar to my experience when I first came to buy this car. David Kennedy, who helped me, was outstanding. Very professional, personable and transparent. Rachel Abielmona also did an awesome job. More

Robin Mayer is an absolute rock star! I needed a trie issue resolved quickly, and she did an amazing job!! Robin is a great asset to Land Rover. Her customer service is world class, and that is one of th issue resolved quickly, and she did an amazing job!! Robin is a great asset to Land Rover. Her customer service is world class, and that is one of the main reasons that I'm loyal to the brand. Scott More

While my Rep Robin is awesome. I'm disappointed that I drove around with a check engine light on when the dealership knew of a recall for a but didn't notify me prior via any mode of communication. Notif drove around with a check engine light on when the dealership knew of a recall for a but didn't notify me prior via any mode of communication. Notifying me would have removed any anxiety I had over the check engine light. Worse, it took weeks to get me in to fix the part. Then when I arrived for the loaner car Enterprise tried to give me a vehicle comparable to what I have but ended up not getting it because that was on the recall list also. A vehicle drop off for service took longer than expected due to that fiasco. Perhaps better planning on both parts would have helped. My time is valuable also. More

Great experience with a rare one off used car. I was given enough time to make a decision without cliche sales tactics. Would use again given the need. given enough time to make a decision without cliche sales tactics. Would use again given the need. More