Jaguar Land Rover Bellevue
Bellevue, WA
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I have been a customer of your Service Dept. for a number of years. Alina has been great to work with. Professional, friendly, attentive and responsive. I am a satisfied customer who will keep coming back. of years. Alina has been great to work with. Professional, friendly, attentive and responsive. I am a satisfied customer who will keep coming back. More
Sami, Zoran and Natalie in finance were great partners in getting my dream car. I Would 100% talk to them first on my next car purchase. getting my dream car. I Would 100% talk to them first on my next car purchase. More
Great work again. The problem was quickly diagnosed and they did a rush order on the parts and service. Great customer service once again thanks to their professionalism and experience. they did a rush order on the parts and service. Great customer service once again thanks to their professionalism and experience. More
Didn't rotate tires or check brakes even though I paid for that. Service engine and check brake pad lights still on. Didn't change dead key battery. Paid $1,200 to basically have oil and steering fluid c for that. Service engine and check brake pad lights still on. Didn't change dead key battery. Paid $1,200 to basically have oil and steering fluid changed, and to check wipers, fluids, lights, and air in tires. All I wanted was oil and filter changed but felt pressure to pay for their basic service which is a rip off. He said I'd have to "reschedule" to just get the oil and filter change even though that was what I requested when I scheduled the appointment. It is about what I've experienced before though. At least they are consistent. More
I was treated like family. Wife and really enjoyed our self's. We are really repeater, having also lease a Range Rover, so never thought to go anywhere else😊 self's. We are really repeater, having also lease a Range Rover, so never thought to go anywhere else😊 More
I have an older Range Rover that frequently requires service. Being new to the area, I was very pleased with the maintenance rates on older vehicles. Customer service was outstanding, I was kept in th service. Being new to the area, I was very pleased with the maintenance rates on older vehicles. Customer service was outstanding, I was kept in the loop throughout the entire process. More
Buying a car from Jaguar was a great experience. Alec has a great attitude and has a great approach on letting the customer run their own show (not being pushed into anything). My experience was fantastic fr a great attitude and has a great approach on letting the customer run their own show (not being pushed into anything). My experience was fantastic from beginning to end. Alec was interested in answering my questions and making sure that I was happy with every part of the process of buying a car. I have not bought a new car in years! Thanks Alec for making my experience a great one. I will be recommending Jaguar and "Alec" to everyone I know. Thanks, Paul More
Team spirit is what gives so many companies an edge over their competitors. That is what I found/experienced at Jaguar Land Rover Bellevue; Awesome team spirit! Professional, courteous, focused, helpful, kn their competitors. That is what I found/experienced at Jaguar Land Rover Bellevue; Awesome team spirit! Professional, courteous, focused, helpful, knowledgeable, and good listener are some of the adjectives I would use to describe the sales (Neda, Dario & Michael) and finance (Layla & Natalie) teams. Thank you for providing us a great experience and a great automobile. More
Wednesday morning drop off, no communication about timeframe of repair so they had to Uber me home. Thursday evening they text my car won’t be ready until Friday so come get one to borrow. They had to timeframe of repair so they had to Uber me home. Thursday evening they text my car won’t be ready until Friday so come get one to borrow. They had to Uber me back, he went to the incorrect address and asked me if I would walk there. Had to put down $100 and Rent a car. Friday evening they text won’t be ready until Monday. No word until I text her Tuesday evening that it will not be ready until Wednesday. Horrible experience! More
Great service - work was completed early and to a high standard. Loaner process was a breeze and they took me through an inspection of the work afterwards. standard. Loaner process was a breeze and they took me through an inspection of the work afterwards. More