Jaguar Land Rover Bellevue

My salesperson Alek was excellent and knowledgeable he was patient and explained the basic stuff and made sure we got the best service Michael who gave us an orientation of the vehicle was excellent too was patient and explained the basic stuff and made sure we got the best service Michael who gave us an orientation of the vehicle was excellent took the time to explain all details. More

Needed work done on my brakes - went from squeaking to grinding quickly. Alina made sure that it happened asap. Great experience - work done very timely with great service. grinding quickly. Alina made sure that it happened asap. Great experience - work done very timely with great service. More

Overall the experience was good. Just surprise that I have to get another oil change again in 6 months? Seems a bit aggressive especially in the past, it would be one year between each service. have to get another oil change again in 6 months? Seems a bit aggressive especially in the past, it would be one year between each service. More

Alec was great and made the buying process super easy. They were able to get me in and out in a short amount of time and made sure I was completely happy with my new purchase. They were able to get me in and out in a short amount of time and made sure I was completely happy with my new purchase. More

Robb was excellent throughout my purchase experience. Super easy going and helpful. Michael was great at walking me through my Discovery, showing me all the features and explained everything in depth. Super easy going and helpful. Michael was great at walking me through my Discovery, showing me all the features and explained everything in depth. Very knowledgeable. More

Problem was not solved the first time. Second visit to repair original problem still in shop going on 3 weeks. Disappointing! End this lease now repair original problem still in shop going on 3 weeks. Disappointing! End this lease now More

Alina was very helpful in each step of the repair process. I was well taken care of and all my questions were answered. Alina made me feel like my problem was important to her. Great service experien process. I was well taken care of and all my questions were answered. Alina made me feel like my problem was important to her. Great service experience! More

It was very easy to make an appointment online and my vehicle was checked in quickly. Then I was told I'd receive a text when the vehicle was finished and it was ready at the estimated time. I was disa vehicle was checked in quickly. Then I was told I'd receive a text when the vehicle was finished and it was ready at the estimated time. I was disappointed by the fact that when I went to pick up my vehicle I only interacted with the receptionist. I paid my bill and she give me the list of items completed during the service then said my car would be around front shortly. I've had three other cars serviced by this department over five years and everytime there has been someone discuss what was done with my vehicle and how it went. I felt like it was hurry up and pay your bill then take your car and leave. Overall not a very personable experience. More

As always, this dealer's service department treats me right. They are honest, never doing work that isn't necessary. And timely, getting results when promised. Alina, my regular service advisor, is exc right. They are honest, never doing work that isn't necessary. And timely, getting results when promised. Alina, my regular service advisor, is excellent. More

Excellent professional service. Michael Oakley was very helpful from scheduling all the way to giving me updated on the status if the car. Overall, I am extremely satisfied. helpful from scheduling all the way to giving me updated on the status if the car. Overall, I am extremely satisfied. More