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Jaguar Land Rover Bellevue
Bellevue, WA
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Mike kept me updated in every step. Mike is great! The part was delayed (which is understandable right now) but as soon as they received it, they fixed my car and I had it the next day! part was delayed (which is understandable right now) but as soon as they received it, they fixed my car and I had it the next day! More
Very disappointed with my service this time. I got the mid tier service and the service manager did not bother to check if the service was performed or not. When I picked my car up the mats were dirty and mid tier service and the service manager did not bother to check if the service was performed or not. When I picked my car up the mats were dirty and the car hadn’t been wiped from inside. My tire pressure was showing low and there was another alert showing the water level for the wipers is low. I went inside and told the receptionist to tell the service manager to call me. I called several times after that but no call back was received. Finally after weeks the service manager called me and was extremely rude and told me to go to discount tires . His name is Eric. I have been a customer of Range Rover for years and have never received this bad of an experience before. More
My car has been in theee times for the same issue and it’s not resolved. Now I’m told there are no rentals past one day - yet my car was in for 5 days last time! Which means I need to pay for an issue th it’s not resolved. Now I’m told there are no rentals past one day - yet my car was in for 5 days last time! Which means I need to pay for an issue that wasn’t resolved the first, second or third time it was in. Never mind my time to rearrange and get my car there in the first place. Last time I picked up the car it was 40 minutes before the issue appeared again! Do not go here. Find another dealer or shop More
Sergey was incredibly helpful. He explained everything at every step. He made sure I didn't have any questions. Every other employee I interacted with incredibly nice and made sure my needs were met. every step. He made sure I didn't have any questions. Every other employee I interacted with incredibly nice and made sure my needs were met. More
My experience was quick and easy. The staff makes every step of the buying process smooth. They make customers feel comfortable and made my buying experience simple and quick. step of the buying process smooth. They make customers feel comfortable and made my buying experience simple and quick. More
Super helpful service when it came to picking out a new car and always my go to for any needed repairs with their service department. I always feel taken care of. car and always my go to for any needed repairs with their service department. I always feel taken care of. More