Jaguar Land Rover Bellevue

No communication after dropping off my vehicle. When I contacted them, they told me it was ready. I showed up, paid and waited for my car to be brought up. After 10 minutes they said "oh we're sorr When I contacted them, they told me it was ready. I showed up, paid and waited for my car to be brought up. After 10 minutes they said "oh we're sorry, it's probably being washed. We only have two people in that department today." After 25 minutes they said "oh we're sorry, it's off-site. You can wait, or, we can have someone take you there to pick it up.". What the heck! They don't even know where my car is? Why would they have told me it was ready when it wasn't even there!! Each and every time I take my vehicle into this dealer I end up frustrated. More

Mike got my truck done in an hour for oil change , alignment and rotate tires. Great job!!! alignment and rotate tires. Great job!!! More

Your staff was helpful and courteous and resolved all of my issues. I do wish it didn't take so long to get an appointment. my issues. I do wish it didn't take so long to get an appointment. More

I would like to give a big shout out to Bobby, he was/is very knowledgeable of the vehicles at this dealership. I was actually there ( Walk-In ) to support one of my friends in purchasing a new SUV ( I was very knowledgeable of the vehicles at this dealership. I was actually there ( Walk-In ) to support one of my friends in purchasing a new SUV ( I was not planning to buy a new car for myself). Well, this 2022 Jaguar caught my eyes, and lets just say, after my friend bought his SUV, I also purchased the Jaguar ( we drove them home the same night). Bobby and his staff stayed extra hours to make sure we got all of our questions answered as well; Bobby is Great! More

appreciate the replaced battery. would have been best if this was handled on the first visit, so i didn't have to return for an additional service appt would have been best if this was handled on the first visit, so i didn't have to return for an additional service appt More

Extremely helpful. Alec kept the process smooth and easy, kept me informed during the financing process and helped to ensure I was fully up to speed on all of the Defen Alec kept the process smooth and easy, kept me informed during the financing process and helped to ensure I was fully up to speed on all of the Defender’s features prior to leaving. Extremely happy and will be a long time customer. More

Service experience was excellent (Eric Tyukalo - service advisor), except difficulty of getting appointment as I got rescheduled several times advisor), except difficulty of getting appointment as I got rescheduled several times More

Service at Bellevue LR has always been good, but ever since the new service facility opened, it’s gotten that much better. Scheduling is easy, reminders are great, text messaging is perfect and the since the new service facility opened, it’s gotten that much better. Scheduling is easy, reminders are great, text messaging is perfect and the SA’s do what they can to ensure money is spent wisely. Keep up the good work! More

As always Mike in service takes care of me and my car issues quickly and efficiently and provides the best customer service! issues quickly and efficiently and provides the best customer service! More

It's been 6 years of excellent service. Always on time, on estimate and stellar quality. Always on time, on estimate and stellar quality. More