Jaguar Land Rover Bellevue

Would be nice to have car cleaned and fully checked before pickup! Also send reminder! before pickup! Also send reminder! More

I have purchased 3 vehicles and had multiple services done at Bellevue Jaguar and have been more disappointed every time I go in. My most recent visit will be my last. This was an annual service appoin done at Bellevue Jaguar and have been more disappointed every time I go in. My most recent visit will be my last. This was an annual service appointment for my 2018 Jaguar XJ. I called for this appointment in early February and the earliest open appointment was mid April. When I arrived I was met by an unfriendly service associate who proceeded to tell me that the service would only be a complementary oil change not the bumper to bumper I was told I would get every year. I asked why and was told the service manager declined it because I was over 30 day past the anniversary of the original purchase in mid February. I was shocked because the earliest the could get me in was April. I find most of the people I deal with are unfriendly and have trouble saying Yes to anything. Never any problem saying No or We won’t etc. I expect much more from a luxury dealership and will now be taking my cars elsewhere. I am sure Range Rover / Jaguar Corporate would be stunned to know about my treatment. I am not alone. At least 2 friends have had the same experience there and will not go back. More

Robb was fantastic, he was clear on what I was looking forward, let me know when they would have inventory and his follow up was perfect! forward, let me know when they would have inventory and his follow up was perfect! More

Great service. They were able to fit in my car for a service that was soon getting overdue, and Eric did a fantastic job of getting it completed within the same day They were able to fit in my car for a service that was soon getting overdue, and Eric did a fantastic job of getting it completed within the same day. More

I called for some assistant for my Jaguar I Pace and I talked to Michael Franzi and he was amazing, very helpful, respectful, fast solution and great recommendations. Thank you Michael!!! talked to Michael Franzi and he was amazing, very helpful, respectful, fast solution and great recommendations. Thank you Michael!!! More

Mike was very helpful and set up an appointment so everything could get finished in a very timely fashion. everything could get finished in a very timely fashion. More

Great service all the way around, from the initial interaction on the lot, speed of transaction, finance experience, delivery, follow up, and bespoke time spent exploring the car. Well done interaction on the lot, speed of transaction, finance experience, delivery, follow up, and bespoke time spent exploring the car. Well done More

Great service and easy to work with. Enjoyed our salesman Bobby and the floor manager was great. Enjoyed our salesman Bobby and the floor manager was great. More

Horrible experience, service manger in charge of my vehicle's warranty repairs was dishonest. This is my second vehicle purchase from this dealer and it will be my last. First purchase was 15 years vehicle's warranty repairs was dishonest. This is my second vehicle purchase from this dealer and it will be my last. First purchase was 15 years ago and was a great experience, obviously things can change with time, and did for the worst in this case. Bolts were even left off my vehicle after the repair and I had to install them myself. I'm afraid to dig any deeper into the repair, and see what else is not done correctly. More