
Jaguar Land Rover Bellevue
Bellevue, WA
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When I first walked in and met Eric we thought he was a bit rude and not even greeting us nicely, After he became more helpfull and answering my questions. Regarding the service my bill had extra charges bit rude and not even greeting us nicely, After he became more helpfull and answering my questions. Regarding the service my bill had extra charges that were not suppose to be there after Eric reviewed he removed them, also I had a bag of plastic containers cost around $50 dollars a pack and the disappeared I am assuming someone left them somewhere and forgot to put them back in my car. I also texted Eric regarding some things that are not working properly per his request and I have not received any feedback on this from him originally I had told him this was going on when I took my car in for service so It did not get fixed that is the reason I texted him videos and he has not responded! Overall not a very nice experience. More
Buying a vehicle from Land Rover - Bellevue was an awesome experience. I was lucky to have selected a excellent Salesman "Sami" and his teammate "Michael" who both treated me like a champ. Sami was ab awesome experience. I was lucky to have selected a excellent Salesman "Sami" and his teammate "Michael" who both treated me like a champ. Sami was about as nice and professional as you can get. Absolutely not pushy like most salesmen, which for me is a major turnoff. I purchased a Land Rover several years ago, but this experience with "Sami and Michael" topped that by far! I highly recommend LR-Bellevue and if your lucky enough to have Sami as your salesman and Michael as his backup when purchasing a Defender I assure you it will be an excellent experience! Mark More
Good friendly service! Rental car was available for pickup and drop off when needed. Vehicle was returned clean with seats and floor protected! Rental car was available for pickup and drop off when needed. Vehicle was returned clean with seats and floor protected! More
Eric was fantastic! I was scheduled to have my key fob rekeyed and it was supposed to take (2 hours which I didn't know) and had an appointment to get to. He pushed m I was scheduled to have my key fob rekeyed and it was supposed to take (2 hours which I didn't know) and had an appointment to get to. He pushed my appointment through and I was out of there in 45 minutes. THANK YOU ERIC!! I truly appreciated all of your help More
Loved the overall handling of service along with a smooth and convenient way for far distant customers to avail a loaner car during the service duration. Awesome local coffee brew available that adds to the and convenient way for far distant customers to avail a loaner car during the service duration. Awesome local coffee brew available that adds to the excitement and ease to wait More
Our salesman, Bobby, was very friendly, effective and knowledgeable. Adam did a great job in finding a car that met our criteria. knowledgeable. Adam did a great job in finding a car that met our criteria. More