
Jaguar Land Rover Bellevue
Bellevue, WA
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I have purchased multiple vehicles from this dealership because of the customer service they provide. Dmitri and Robb make it pleasure each time because of the customer service they provide. Dmitri and Robb make it pleasure each time More
Stori did a great job of communication. She made everything clear for cost and schedule. The work done is top notch and they fixed some unrelated items that I hadn't noticed. Thanks! She made everything clear for cost and schedule. The work done is top notch and they fixed some unrelated items that I hadn't noticed. Thanks! More
Attentive, personal service. I flew to Bellevue for the car purchase. Sami was friendly, welcoming, a simply a joy to work with for this purchase. 10 out of 10 would recommend! I flew to Bellevue for the car purchase. Sami was friendly, welcoming, a simply a joy to work with for this purchase. 10 out of 10 would recommend! More
Very good communication leading up to my appointment and during the servicing. Reasonably priced repairs and surprisingly quick turn around. Warm friendly greatly upon entry. Beautiful showroom separate during the servicing. Reasonably priced repairs and surprisingly quick turn around. Warm friendly greatly upon entry. Beautiful showroom separate from service department. I only wish this location weren’t a 90 minute drive from my house. Thanks again! More
From our very first inquiry via phone with wonderful Jeff nearly two years ago, to being handed over to phenomenal Robb, to finally ordering our Defender in January 2022, and then encountering yet more fabul nearly two years ago, to being handed over to phenomenal Robb, to finally ordering our Defender in January 2022, and then encountering yet more fabulous people (Michael who trained us and Taylor who financed us!) the day we picked it up in July, we have felt like nothing short of treasured family to this superb team. Getting our dream car, after many months of dreaming and then waiting, was very exciting and gratifying, but having this team take care of us brought the experience to a whole other level of happy! Robb Russell is not just a sales expert; he is a genuine and attentive human being who stuck with us for months and never made us feel pressured or rushed. When the time was right for us, he handled everything beautifully and always stayed in touch with updates. In short, he was a true partner in our dream from start to finish, and we couldn’t be more grateful for his professionalism and friendship. Robb, along with Michael Franzi and Taylor Shrestha, are truly three of the warmest, kindest people we’ve ever met ... all of them made our purchase and pickup day extra special, and we can’t thank them enough. Even the other salespeople seemed as genuinely excited for us as we were! If you’re shopping for a Jaguar or a Land Rover, you’ll be in excellent hands with this caring and fabulous team! More
Chloe was very professionally and understanding. She helped us right away even though we did not have any appointment since the warming sign of the engine came up unexpectedly. She helped us right away even though we did not have any appointment since the warming sign of the engine came up unexpectedly. More
Was a good overall experience but when i went to get the chips touched up - as part of the sales agreement - it was not really done well and doesn't look great, had i known it was going to look the way it d chips touched up - as part of the sales agreement - it was not really done well and doesn't look great, had i known it was going to look the way it did after the touch ups i would have not done them. Everything else was very good but that is why it's a 4 and not a 5. More