
Jaguar Land Rover Bellevue
Bellevue, WA
Filter Reviews by Keyword
By Type
Showing 2,437 reviews
I had a terrible experience with the servicing of my vehicle. Brought it in on 12/28 to have my 80k maintenace completed, other than the scheduled maintenance, there was nothing wrong with the vehicle. vehicle. Brought it in on 12/28 to have my 80k maintenace completed, other than the scheduled maintenance, there was nothing wrong with the vehicle. Picked it up and just after drving off the lot, the engine light came on. A few days later, was able to drop it off to get the engine light fixed with the replacement of a pressure valve. Picked it up and just after driving off the lot, engine ligth came on again. Dropped it off again to get the fault fixed, which was to replace to faulty 2 oxygen sensors. It took a week and a half before they actually fixed the issues. After replacement of the sensors, apparently, all types of warnings went off during the test drive. Finally yesterday was able to pick it up and have not driven far, but no engine lights. Experience instills little confidence in the service center and 3 times in, cost me $780, then $1,771 and this final repair at $1,378. Would never ever comtemplate purchaing a range rover again. More
Excellent place for purchase or service of your lender vehicle would highly recommend I personally purchased 5 cars here vehicle would highly recommend I personally purchased 5 cars here More
The purchase process was ok; post-purchase, there was little to no communication. My brand new Range Rover sport infotainment system would keep hanging and Service told me to wait a couple of weeks to g little to no communication. My brand new Range Rover sport infotainment system would keep hanging and Service told me to wait a couple of weeks to get it fixed! The car should not have been sold with corrupt software on it and it's not great to ask the customer to wait for service. I also bought the luxury brand for exceptional service expectations but so far I haven't been impressed with the follow-up. More
JLR Bellevue made the purchase of a new vehicle from out-of-state a surprisingly easy transaction. The staff members who worked with me, Kenny, Liliam and Michael, were all very courteous, professional out-of-state a surprisingly easy transaction. The staff members who worked with me, Kenny, Liliam and Michael, were all very courteous, professional and responsive to my inquiries/requests. I am pleased with the purchase and an happy to state it was a very positive experience. More
We had a great customer service experience, Stori in service helped us to order parts first and assisted us with our appointment and taking care of us when the parts arrived. Well organized team and nea service helped us to order parts first and assisted us with our appointment and taking care of us when the parts arrived. Well organized team and neath environment with good amenities. More