Jaguar Land Rover Bellevue

Good service experience, but car wasn’t vacuumed as promised The service experience was solid, and don’t have much feedback in terms of what was intended to be done. Having said that our car was not vacuumed. We The service experience was solid, and don’t have much feedback in terms of what was intended to be done. Having said that our car was not vacuumed. We bring it to the Land Rover because the assumed attention to detail and quality. The cost is obviously higher than another service center, so I would assume that this would be done consistently. we have taken the car seats out so that the cleaning could be done, but we're disappointed when it wasn’t done. More

Great experience getting my new Discovery I want to thank Simon Woolley and Adam Gallardo for their assistance in finding my new Discovery and trading-in my old Range Rover. I really enjoyed w I want to thank Simon Woolley and Adam Gallardo for their assistance in finding my new Discovery and trading-in my old Range Rover. I really enjoyed working with them. Thanks a lot, Edgardo Alifano. More

Patty and the front desk was wonderful Yes good at what you do thank you so much tune up service my wipers don't work might have been the windshield install ok Yes good at what you do thank you so much tune up service my wipers don't work might have been the windshield install ok More

Wow! Above and beyond. I wish I could say something bad. A six and a half hour train trip to this dealership and I'm still happy. They found me a lower Interest rate on to I wish I could say something bad. A six and a half hour train trip to this dealership and I'm still happy. They found me a lower Interest rate on top of everything I asked for. They sealed the deal for this guy. I'm a pain in the but to the car industry only because most dealerships are wormy at best, this was an experience like no other. I'm very happy and I will buy my next rig at this place. More

Review Good job. Adam found the car we wanted and we didn't have to order. Quick and friendly. Worked to be available which was nice. Good job. Adam found the car we wanted and we didn't have to order. Quick and friendly. Worked to be available which was nice. More

Smooth and convenient Everything was very streamline , the service professionals were friendly , loaner car was available and ready , service done when promised. No cost to Everything was very streamline , the service professionals were friendly , loaner car was available and ready , service done when promised. No cost to me , because still under warranty. A really great experience overall. More

Disorganized service center While all of the staff that we dealt with at the service center were friendly, we were continually disappointed by how disorganized they were. Both my While all of the staff that we dealt with at the service center were friendly, we were continually disappointed by how disorganized they were. Both my husband and I were hung up on separate times while being transferred from person to person. They neglected to call to set up a shuttle when they said they would. One time that I called during business hours, the scheduler was "out" and they asked me to call back in 2 days to schedule my service. When we brought the car in at the scheduled time, they did not have our appointment written down and tried to turn us away until they talked with the person who had set the appointment. Each of the 3 times we had to come in for this issue, they were harried and "understaffed for the day". The work they did was fine, and like I said, they were friendly and respectful, but they need to figure out some better systems for organization. More

Expected Better This was a first service and the car was kept for multiple days and their was little/no proactive contact from the dealer on the status of the car or This was a first service and the car was kept for multiple days and their was little/no proactive contact from the dealer on the status of the car or when it would be done. Lexus was a much nicer experience. It is also to bad that you have to make an appointment to have your car washed where having owned several Lexus's it was a much better overall experience for a less expensive vehicle. More

Great experience I was looking to buy a new car and I was fairly undecided. Throughout the process I didn't feel pressured at all, and everyone was very patient. I end I was looking to buy a new car and I was fairly undecided. Throughout the process I didn't feel pressured at all, and everyone was very patient. I ended up going there 4 times and test driving 5-6 different cars before making a choice. I also liked the fact that they had a kids play room where my son could have fun while I was going through the purchasing process. More

smart, knowledgeable, helpful staff. great staff, balanced regarding my needs and questions. Very knowledgable and helpful. Very good experience and the process (usually way too long) w great staff, balanced regarding my needs and questions. Very knowledgable and helpful. Very good experience and the process (usually way too long) was pretty efficient. More